UK-Based Bid Office Assistant Consulting · Southampton UK · Hybrid Remote

About Us
We are a knowledgeable, high-achieving, experienced lot, who want our people to feel comfortable and valued in their teams. We are passionate about development, enhancing skills, teamwork and having fun! We also live by our company values: ‘Mastery’ in our knowledge and skills. ‘Decency’ in our attitude towards each other, our customers and the work we do and ‘Remarkable’ in our willingness to go above and beyond.

What’s in it for you?
As a remote-first company we offer the opportunity to work flexibly with core working hours to cover a 37.5 hour week and also remotely; we encourage working in the office for the social interaction and skill-sharing, but we also support working-from-home. With an extensive onboarding process, unlimited access to learning opportunities, we support and encourage our people to explore their career potential and self-development. Additional benefits include:-

• generous holiday allowance plus the ability to ‘buy’ more

• enhanced maternity and paternity pay

• paid ‘volunteer’ days

• paid sickness and dependent leave

• health and wellbeing schemes including private medical insurance, life assurance and free flu jabs

• cycle to work and car salary sacrifice scheme

• annual equipment allowance

• free books, training and continuous personal development

• employee support groups, reward and recognition schemes

• free breakfast, lunch and parking when onsite

• casual office dress code

Role Purpose
The responsibility of the Bid Office Assistant (Anglosphere) is to facilitate the efficient creation and administration of bids, proposals, bid reviews, associated bid documentation and processes. This role is a valuable part of the Bid Office/Commercial function in supporting Eficode UK/US deliver quality proposals - on providing solutions to customer requirements.

Role Responsibilities
Create proposals using pre-designed templates

Updates and amendments to existing proposals

Create and send quotes using pre-designed templates

Review pre-sales intake forms and request further information

Support the Bid Office with license pricing scenarios

Setup customer calls to discuss and action proposal feedback

Complete Commercial Reviews upon handover to PMO team

Create and maintain proposal collateral

Support the Bid Office with regards to maintaining the business practice guidelines

Continuous training and development to ensure understanding of current products and services

Be responsible for upholding health & safety of yourself and colleagues

Comply with all ISO20071 Policies

Essential Skills/Experience
Minimum one to two years previous work experience in a customer-facing role (eg. customer services or sales support)

Demonstrably highly proficient in both written and spoken English

Desired Skills/Experience
Experience with proposal creation and procurement cycles

Experience with Salesforce, Jira, Confluence or similar SaaS technologies

Exposure to enterprise services relating to software

University degree in Business Studies (or other similar subject)

Person Specification
Task and process orientated

Confident in challenging non-conformity

High levels of organization, happy to complete process driven tasks

Ability to multi-task and context switch

A keen eye for detail; conscientious and diligent

An inquisitive mind and natural curiosity

Aptitude for learning and growth

A high level of written and verbal communication skills

Excellent interpersonal skills; a friendly and collaborative team player

Affinity with the company core values of Decency, Mastery and Remarkable

Remuneration
£23k - £28k depending on experience, paid gross per annum

Location
UK-based hybrid-working with MONTHLY visits to our Southampton office. Please note, you must have a professional home working environment (eg. separate home office) and with reliable broadband.

Important
• This is a full-time position.

• Please apply with your Right to Work in the UK eligibility if you are not a British/EU citizen. We do not offer sponsorship.

• A skills-based digital assessment may be required as part of the recruitment process.

• Passing probation will be determined when you can confidently complete every part of your role without the need for additional support.

• See our Privacy Policy:-

https://www.eficode.com/trust-centre-uk/privacy/privacy-policy?cv=true

At Eficode we are committed to offering an inclusive recruitment process and equal opportunities for all applicants. We are dedicated to creating a work environment that embraces diversity, inclusion and respect for all employees. We believe that our differences make us better. We recognize that by having diverse perspectives, skills, ages, genders, backgrounds and cultures we will better drive our customers forward and innovate in our field. To ensure a fair recruitment process, please refrain from sharing unnecessary personal information and your photo on your job application. Eficode, better made possible.

Department
Consulting

Locations
Southampton UK

Remote status
Hybrid Remote

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