Service Manager i Brøndby

• brøndby, hovedstaden
• fastansættelse
• fuldtid

udgivet 12 april 2024

• jobkategori
  hr & ledelse
• kontakt
  mille maegaard-fast
• kontakt email
  [email protected]
• referencenr.
  11144

ansøg hurtigt - brug dit CV fra linkedin

jobdetaljer
Do you have an entrepreneurial mindset and do you want to make your mark in an international organization with high ambitions? Do you see yourself in a team-oriented company culture where you are leading and motivating a service team? Then the position as Service Manager at Daikin Denmark might be of your interest.
...

areas of responsibility
As Service Manager at Daikin Denmark, you are driven by achieving the highest possible levels of customer satisfaction which in turn shall lead to sustainable profitable growth. Efficiency of the operations shall be assured by the creation of an effective service organization and by the implementation of lean and agile processes. The strategic requirements of all pillars shall be translated into an achievable business plan with firm goals, objectives and measurements in line with the local market conditions.

You are responsible for implementing a sales support function for the administration of spare parts where you are in charge of setting up and adapting organizational structures on a local level to support customers’ needs. This includes warranty and claim management, tech helpdesk and training of field staff /tech staff and training center.

Furthermore, your main tasks will be:
- Ensuring optimal and efficient territory coverage by highlighting the equipment population determining the resulting business potential
- Managing the relationship with the indirect sales channel (i.e. authorized distributors and resellers) ensuring that a business development plan is in place
- Leading and motivating the service team and ensuring individual professional growth
- Ensuring that each service product is given its best possible chance in the market
- Managing processes and policies in line with the divisional strategy

what describes the ideal candidate?
You have a technical education on a bachelor’s level, potentially in combination with a technical education. You have at least 3 years of experience as a people manager in a similar role within a multinational technical engineering/service industry. You have already proven that you can inspire through your leadership.

You also bring:
- A strong technical understanding, especially within HVAC
- A commercial mindset and sales experience
- Good project management skills
- Strong communication skills and fluency in Danish and English

As a person, you are independent and proactive when it comes to initiating new projects. You work in a strategic and structured manner and see a value in organizing your work and setting the direction. You have an entrepreneurial mindset and are passionate about building up from scratch. Other than that, you are a trusted leader and are used to taking care of your employees.

apply now
Randstad manages the recruitment process on behalf of our client Daikin Europe. If the position has caught your interest, please apply for the role through this site. If you want to know more about the position, you are welcome to contact Senior Consultant Mille Maegaard-Fast by phone on +45 92 92 08 53 or Consultant Camilla Hansen by phone on +45 48 80 74 85.

about daikin
On the 27th of March 2024 Daikin acquired BKF Klima, a Danish Heating, Ventilation and Air Conditioning (HVAC) distributor, and previously part of Beijer REF. This strategic acquisition will further enable Daikin to leverage its extensive R&D expertise in low carbon HVAC solutions for the region. The subsidiary is part of the broader Daikin Europe Group.

Daikin Europe is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial and industrial purposes in Europe, the Middle East and Africa.

At present, Daikin Europe has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria and the UK. The headquarters of the Daikin Europe group are in Belgium, Ostend. The company was established in 1972, and production in Europe started in 1973.

about randstad
At Randstad, we support people and organizations in realizing their true potential. We do this by combining the power of today’s technology with our passion for people. We call it Human Forward.
Randstad DK is part of the international Randstad Group, which is the global leader in HR services. With more than 4,900 offices in 39 countries, we are providing work to more than 650,000 people every day.
In Denmark, we are among the leading temp and recruitment agencies with branches in Copenhagen, Aarhus, Aalborg and Kolding. A position we have achieved due to our expertise in matching qualified candidates with the right job opportunities.