Change Management & Communication Business Partner

DK Apr 4, 2024 Full Time Hybrid Søborg, DK, 2860 Warszawa, PL, 00-841 Gdańsk, PL, 80-309

Summary
ISS connects people and places to make the world work better. Are you ready to connect to a place where you can feel a sense of belonging? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Denmark, Copenhagen or Poland, Warsaw/Gdańsk
Language: English

Main purpose of the position/Key expectations:

• Ensure that the role of change and communications is considered a credible Business Partner
• Set clear measurable goals for how to propose, manage and deliver specific change interventions
• Be seen as a dedicated change leader who can influence at all levels (up and sideways)
• Act as an advocate and pro-active colleague of the Group Enterprise Change Management Team

What you’ll do:
Communication related responsibilities

• Manage the change story and create a detailed communication plans that supports it
• Engage stakeholders in a way that addresses concerns, build support, and manage expectations
• Lead to ensure a stakeholder map is in place and accurate in addressing the needs
• Build the change road map with engagement activities for each stakeholder group
• Align the change road map with the Group Communication team to connect with global strategies
• Adjust the general communication packages with the most updated core story
• Enable the project team to develop their own communication and material
• Assist leaders to communicate in alignment with project / program goals and objectives
• Direct country stakeholders to the available tool-box for support of their communications activities
• Create surveys to measure stakeholder buy in and their perception of the value-creation
• Be active in all the project life cycle activities and work closely with the Project Manager/-Owner
• Own the Finance Transformation Sharepoint and ensure content addresses the needs

Change related responsibilities

• Plan, develop, deliver and measure change activities during the project lifecycle following the ADKAR model of change
• Analyze the impact of changes on different aspects of the organization
• Be involved in Benefits tracking activities in close collaboration with Project Manager and Project Owner
• With across the enterprise to build skills and knowledge to adapt to new processes or systems
• Assess the readiness for change and identify potential barriers in close collaboration with Enterprise Change Management CoE, Project Manager and Project Owner
• Address resistance to change and help leaders embrace new ways of working in close collaboration with the Transition Lead
• Be a change activist who remind leaders to sustain for benefit realization and long-term adoption

Who you’ll work with:

• Head of Group Enterprise Change Management (direct reporting to this role)
• Leaders and Experts within the Group Enterprise Change Team
• Project owner and Project Manager
• Project critical stakeholders (cross functional and in countries)

Key qualifications:

• 5-10 years of the relevant experience within the change management
• Experience in participating the Financial Transformation
• Communication/engagement/marketing background is preferable
• Experience within operating on various company levels (country/regional/group)
• Educational background- bachelor’s or master’s degree, preferably from the related field of study
• Excellent knowledge of the English language

Personal skills you excel:

• Attention to details
• Performing as a great communication advisor
• Interpersonal savvy
• Team-oriented
• Problem-solving

Why ISS
Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

ISS is a Place to Be You.
Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply
Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.