L1 Maintenance Engineer (M/F/D), Ref. No. 24_79369

For our customer in the Space industry located in the Munich area, we are looking for an L1 Maintenance Engineer to work with the operational service for Galileo, the European Union’s global satellite navigation system.

The position will include tasks such as:
• Execution of L1 Maintenance related trainings to obtain the necessary qualification level for discrete provision of the L1 services in the GCCD. This includes the ramp-up for on-call services (i.e. outside nominal working hours) on GMS/NET infrastructure.
• Support of the existing Level-1 maintenance team to plan, execute and document maintenance activities on standard ITC infrastructure.
• Conduct selected Level-1 maintenance procedures related to preventive and corrective maintenance tasks – including: - Execution of Level-1 Hardware related procedures (e.g. monitoring status, HW exchange and supporting tasks based on relevant maintenance manuals etc.) - Execution of Level-1 Software related procedures (e.g. monitoring status, (simple) software preventive procedures, preparatory software configuration tasks etc.).
• Monitoring of maintenance tickets, update of tickets/status and follow-up tasks in line with the individual evolution of the L1maintenance intervention.
• Dealing with incidents, other emergencies and unplanned problems in line with the GSOp Service Management Processes based on related GCCD L1 maintenance tickets.
• Ensuring the correct execution, recording and triggering of follow-up tasks needed to resolve the underlying issues in line with the GSOp ILS Plan, incl. follow-up tasks with L2L3 Maintenance team.
• Supporting the review/analysis/update of maintenance documentation and Level-1 maintenance procedures.
• Maintaining the accurate records in associated databases (e.g. SDT, CMAT, shared drives) and technical documentation related to L1 Maintenance tasks.
• Reviewing data packages from GSOp internal and GSOp external stakeholders, issuing of technical-managerial documentation on L1 maintenance perimeter.
• Acting as point of contact for the ILS Support Desk for the status monitoring of the local maintenance tasks (preventive, corrective, evolutive).
• Support the development/review of the annual preventive maintenance plan applicable for the GCCD assets.
• Support the processing/implementation of the changes/upgrades in the frame of L1 Request Tickets.
• Contribute to GSOp project deliverables and reporting.

Required Skills:
Necessary experience, education and technical knowledge especially include:

Mandatory:

• Server/Workstations (mainly HP), Firewalls, Switches, Media Converter etc.
• UNIX and WINDOWS based operating systems, Linux command line and WINDOWS administration tasks.
• Experience in trouble-shooting tasks and procedure-based maintenance activities on HW/SW systems.
• Qualified IT specialist (e.g. Informatiker, IT Engineer, Fachinformatiker, Wirtschaftsinformatiker, IT-Systemelektroniker, Elektroniker für Informations- und Systemtechnik, Computer Science Expert etc.).
• Primary language in the Galileo program is English, all communication (verbal and written) is in English language, in addition German language skills are beneficial.
• EU citizenship is necessary, security clearance up to confidential (Ü2).

Desirable:

• Familiar with ITIL processes and related software tools to process incident tickets and planned maintenance tickets, including proper documentation of executed tasks in centralized tools.
• Used to work in a complex and international working environment.
• Good interpersonal liaising and communication skills with strong attitude to team work.
• Hands-on mentality and systematic, self-organized, able to prioritize way of working.

This is a full-time position, located at the customer site in Munich, Germany.

What can Terma offer
At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the “best-in-class” solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace.

Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company.

• Great opportunities for training and personal development
• Challenges in advanced technical environment
• International and cosmopolitan working atmosphere
• An employment contract with an attractive package with extra-legal benefits
• Highly competitive salary

Additional information
For further information, please contact Mrs. Raluca Moise, by telephone [+49 6151 860050] or by email [[email protected]].

To ensure that your application will reach us and is properly processed please apply through the link below with an up-to-date Curriculum Vitae and (ideally) a Cover Letter.

The requested start of work is 1st of July 2024 or as soon as possible thereafter.

Recruitment is depending on successful selection by the customer.

If you have any questions, please contact Raluca Moise
Application deadline:
As soon as possible