Site Reliability Engineer (SRE) for Cloud Platform Team

Our Cloud Platform Team plays a pivotal role in ensuring that we deliver products that can be operated reliably, securely and cost efficiently by our Cloud Operations team. This team develops a product platform that helps other product teams deliver cloud native functionality in a consistent manner. We are seeking an experienced Site Reliability Engineer who can take ownership of release engineering, CI/CD processes, and act as a liaison between the Cloud Platform and Cloud Operations Teams.

Configit is on a transformational journey, evolving from a traditional license-based software company to a cutting-edge subscription-based SaaS vendor. We specialize in providing innovative software solutions for manufacturing companies dealing with complex products such as those from Jaguar Land Rover and Philips Healthcare. As a Microsoft partner, we leverage the power of Microsoft Azure and Kubernetes for our cloud solutions.

Our Cloud Platform Team plays a pivotal role in ensuring that we deliver products that can be operated reliably, securely and cost efficiently by our Cloud Operations team. This team develops a product platform that helps other product teams deliver cloud native functionality in a consistent manner

What you will do:

• Define and maintain containers for Kubernetes (both in Azure and local developer environments).
• Create Helm charts used for deploying our product in Azure.
• Be responsible for our CI/CD processes on GitHub Actions, focusing on quality, efficiency, and automation.
• Develop and maintain our authentication and authorization functionality (OpenID Connect and OAuth2).
• Be responsible for logging, telemetry, and driving improvements in CI/CD and observability.

• Maintain internal deployments used by developers.
• Enhance the quality and cadence of release processes.
• Collaborate with the development team to improve the deployment platform.

What you bring

• Proven experience from a similar position working on a SaaS product.
• Hands-on experience with cloud solutions in production, either as a cloud software developer who has worked on a SaaS solution, or as a cloud-ops engineer who has been responsible for operating a SaaS solution.
• Hands-on experience with Kubernetes.
• Knowledge of Infrastructure as Code principles.
• Knowledge of monitoring tools like Prometheus, Grafana, or similar solutions to ensure visibility into system performance and health.
• Experience with logging and tracing tools for effective troubleshooting and debugging.
• Understanding of reliability engineering principles, e.g., Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.
• Expertise in incident management, including the ability to diagnose and resolve incidents quickly and efficiently.
• Knowledge of security best practices and the ability to incorporate security considerations into the design and operation of systems.
• Strong communication skills to effectively collaborate with cross-functional teams, including developers, operations, and other stakeholders.

• Ability to document processes, procedures, and system architecture comprehensively.
• Strong analytical and problem-solving skills, with the ability to diagnose complex issues and implement effective solutions.
• Experience in optimizing system performance, scalability, and efficiency to handle growing workloads.
• Willingness to adapt to evolving technologies and industry best practices, with a commitment to continuous learning.

What you will find with us
A unique opportunity in a dynamic, ambitious, and international company where you will work with a lot of skilled colleagues.

• You will join an R&D team of highly skilled and dedicated colleagues.
• Work with colleagues in Denmark, the UK, Germany, Poland, India, and USA.
• There will be plenty of responsibilities and interesting challenges working towards our product vision.
• We offer a flexible working policy.
• We work closely together in an international environment and across all professional disciplines.
• We have a high level of competency and focus on knowledge sharing and continued learning.
• We have an informal and open culture with direct communication on all levels.
• We offer a high-standard office environment in Copenhagen close to public transportation.
• We love socializing together with different activities.

At Configit, we are committed to creating a diverse and inclusive workplace where our employees can thrive. We are proud to employ people of all backgrounds, and your unique talents and experiences will be welcomed. Be a part of an exciting team!

Department:
Midtermolen 3, København Ø

Midtermolen 3, Copenhagen

Location: Copenhagen