Workplace Engineer

Unlock your potential and shape the future of Workplace Services with Dustin. Join a top-performing team recognized for excellence and embark on a journey where every day brings new challenges and opportunities for growth.

This is what makes the position as workplace services consultant for operation unique

• Dynamic Collaboration: Work closely with cross-functional teams and customer IT departments to deliver innovative solutions and provide exceptional service.
• Cutting-Edge Technology Exposure: Engage with Microsoft Cloud technologies and gain hands-on experience with platforms such as Microsoft 365, Intune, and Defender Suite, alongside Azure Cloud and PowerShell expertise.
• Supportive Growth Environment: Benefit from personalized career development plans, access to Dustin Academy, and a culture that values your well-being through mental and physical health support initiatives.

As a workplace services engineer in operation, you get the opportunity to work in a top-performing and highly skilled team, which is delivering services and solutions based on Microsoft cloud technology.

Dustin is on an exciting journey and in March 2023 we got awarded for 'the most trustworthy organisation' in Denmark by Computerworld.

The hiring manager for the position is Heidi Storm, Manager Microsoft Cloud Services at Dustin. Her leadership can be described as dedicated, and transparent and she strongly supports the “Win as a team” mentality. The climate in the team is welcoming, helpful, and solution oriented.

Your role & influence as workplace services consultant
Responsibility: You will be given responsibility for overseeing the maintenance, development, and life cycle management of our Managed Services platforms, ensuring seamless operations and exceptional support for our European Portfolio, encompassing Modern Workplace, Unified Mobility Workspace, Security Ready, Enhanced Protection, and Security Assessments.

Collaboration: Together with your team, you take care of delivering innovative solutions and exceptional service to our clients. You'll work closely not only with your immediate team members but also with different departments such as Project Management, Technical Sales Support, Service Desk, and Sales, fostering dynamic collaboration across the organization to achieve our goals.

Core activities:

• Maintenance, development and life cycle management of Managed Services platforms.
• Providing 3rd line level support, incident handling, change, and problem management for the European Portfolio
• Collaborating closely with colleagues from various departments such as Project Management, Technical Sales Support, Service Desk, and Sales to deliver projects, share knowledge, and support clients effectively.

Benefits of joining Dustin
We believe there's more to Dustin than just the benefits listed here. You'll fully understand this once you're with us.

For this role specific you can expect:

• Opportunity to sign up for our office massage scheme
• On top of the regular vacation days, we offer five special holidays
• Company-paid pension of 8% including health insurance with a broad selection of physical and mental health support
• A one-time home office allowance of 2600 DKK to buy home office equipment

This is what we imagine you bring
We envision you as a curious and driven individual who thrives in a collaborative environment, possesses a solid technical background, and demonstrates a proactive approach to problem-solving. Ideally you have a good working experience as a technical consultant and have knowledge of different client platforms from Microsoft, Google, Apple and Samsung.

Additionally, it's important that you have:

• Experience with Microsoft Intune, Microsoft 365, Microsoft Defender Suite, and Microsoft Copilot.
• Technical skills include proficiency in Azure Cloud and PowerShell.
• Fluency in English and Danish, both written and spoken .

What can you expect next?
We will treat your application anonymously. We expect the following steps in the recruitment process:

• Telephone screening with TA partner
• 1st interview with Heidi Storm (hiring manager)
• 2nd interview with Johan Löfqvist (Technical Service Owner) and Heidi Storm
• 3rd interview with Jonas Sjöberg (Director of Operations)

For questions about the position, please contact the recruiter Aerin Mullooly via e-mail: [email protected]

Category
Customer Support

Role
Customer Operations

Locations
Brøndby, Aarhus

Remote status
Hybrid Remote

Desired working hours
37,5

Spoken language(s)
English, Danish

Need more reasons to become a Dustineer?

• Extra vacation
  On top of the regular vacation days, we offer five special holidays.
• Home office allowance
  All new employees are given a one-time home office allowance of 2600 DKK to buy home office equipment.
• Employee discount
  Purchase IT hardware at purchase price (for own use) from our webshop.
• Pension
  We offer 12% pension, where 8% is company-paid, including health insurance with a broad selection of physical and mental health support.

This is what makes Dustin special
As you grow, we grow. Your development is crucial to us. We encourage everyone to stay curious and keep learning. That's why we have our own Dustin Academy, which supports your continuous growth.

Be part of an exciting journey. With teams in the Netherlands, Sweden, Denmark, Norway, Finland and Belgium, we are a leading online IT partner in Scandinavia and the Benelux, constantly striving to become one of Europe's top IT partners.

Make an impact that matters. We prioritise sustainability every day with ambitious goals to reduce climate impact, increase circularity and promote social equality. Diversity and inclusion are an integral part of our strength.

Together we win as a team. We embrace a supportive culture, encourage a sustainable work-life and support healthy lifestyles. We offer flexibility, allowing a mix of digital and office work tailored to your role and providing the best conditions for a balanced daily life.

Dustineers

Claus Haagen Petersen

Sales Director SMB DK

Marianne Lund Eriksen

Employer Brand Manager

Lars Dahl

Janni Wissing Nielsen

Talent Acquisition Partner

Anders Stensgaard

Sales Manager

Ellinor Alkvist

HR Administrator & Project Specialist

Titus Hessel Welin

TA Manager

Workplace & culture
We nurture a culture characterised by simplicity, continuous development and collaboration. We celebrate diversity, encourage innovation and believe in winning together as one team. We enjoy our work and celebrate every success.

Stop by any of our offices to say hello and meet our team - the coffee is ready ☕️

You keep us moving. We keep you moving.

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