Africa Operations Associate

Job Title
Africa Operations Associate

Business/Department
Dalberg Advisors

Job Category
General Operations

Location
Johannesburg, ZA
Kigali, 01 RW (multi-location)
Nairobi, 30 KE

Closing Date
5 May 2024

Job Description
About Dalberg
We are a global group working to build a more inclusive and sustainable world where all people, everywhere, can reach their fullest potential. We partner with and serve communities, governments, and companies throughout the world, providing an innovative mix of advisory, implementation, research, analytics, and design services. Today’s complex global problems require new solutions. Comprised of Dalberg Advisors, Dalberg Data Insights, Dalberg Design, Dalberg Media, and Dalberg Research; our businesses approach problems differently and work together to create impact at scale. We are from everywhere, at home anywhere - an African and American company as much as an Asian, Latin American, Middle Eastern, and European one. Dalberg is a place where a diverse mix of talented individuals are able to bring their authentic selves to work – whether it is how you identify, where you come from, the languages you speak, the person you love, or the way you worship. Dalberg is a home where people feel safe, understood, nurtured, and encouraged to grow. As a team of 600+ people from 55 countries, speaking over 90 languages collectively, with a 40% female leadership team, Dalberg places diversity, equity, and inclusion principles at the heart of our organization and the work we do alongside our clients, partners, and communities. Established in 2001 by experienced private sector consultants, Dalberg operates from 26 worldwide locations.

Job Description
The Operations Associate will be a member of the Dalberg Advisors Africa Operations team. Reporting to the Africa Operations Partner, the Associate will provide support to the Africa Finance and Human Resource teams in addition to conducting general day-to-day administrative functions. This is a one-year contract role with option to extend depending on performance and business needs.

Support to Finance and HR functions

• Assist with system compliance including but not limited to tracking timesheet and expense filings and following up with staff who have missing data, managing annual leave accruals and end of year carry forward leave accruals, troubleshooting ERP issues with staff
• Coordinate with the Finance team to ensure prompt and accurate payroll and tax filing as well as payments to vendors
• Support the HR team in ensuring all staff have the required work permits and contracts to operate in country of residence
• Support employee onboarding and off-boarding including equipment setup, training scheduling (i.e., global and regional onboarding modules and other trainings), and sign-up for internal systems
• Coordinate with health insurance providers to ensure all new joiners are added to the plan and premiums account for new hires and exists
• Assist with ad-hoc requests from the Finance and HR teams

Administrative duties

• Manage procurement, invoicing and filing for admin-related goods and services
• Manage acquisition and ensure proper maintenance of office equipment (e.g., laptops, phones, office supplies)
• Support key meetings and events overseeing all necessary logistical functions e.g., booking venues, managing contractors, setting up and hosting remote meetings, managing transport logistics
• Support office setup across the region as needed

About You

• Bachelor’s degree from a recognized university in Business Administration, Commerce, Procurement, Human Resource, Secretarial Studies or a related field
• 3-5 years of work experience in a similar position providing support to office management, procurement, human resource and administration
• Excellent written and verbal communication and interpersonal skills
• Ability to multi-task and work independently with minimal supervision
• Superior organizational and time management skills
• Experience managing multiple stakeholders and working with senior management
• Experience working in consulting or in a professional services firm
• Proficiency with Microsoft Office tools (including Word, Excel, PowerPoint, Outlook)

To apply, please complete your application on our website under Join Our Team > Current Openings by 11:59 pm East Africa Time on May 3, 2024.
Note: Employment for this role is conditional on the candidate having the requisite authorization to live and work in Kenya, South Africa or Rwanda. Candidate can be based in either one of these locations

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