Service Sales Manager Offshore

Are you proficient in stakeholder management and engagement? Can you identify opportunities for customers and organization to help enable a sustainable transition? Then this position as Service Sales Manager in Offshore is the right spot for you!

Region NCE > SBU NCE Service > Offshore Service Sales
Within NCE Offshore Service Sales, we have a team of dedicated specialists looking at after sales opportunities. These opportunities are varied and exciting to deliver as mutual beneficials for both Vestas and our customers that include service renewals, upgrades, optimization, and negotiating warranty & claim settlements. You will lead projects working closely with other sales managers, operations, technical specialists and support functions to make value creating proposals. You will then also lead the negotiations with customers to ensure a robust and risk balanced contract is agreed.

Responsibilities
As Service Sales Manager in Offshore you will be responsible for:

• The overall commercial package for customers across several revenue streams
• Negotiating warranty and claim settlements on key projects
• Selling service contracts renewals, extensions, upgrades, and optimization
• Taking ownership of the customer relationship and be responsible for improving Vestas' and the customer's overall business case based on Vestas's offerings

Qualifications

• Experience in dealing with customers
• Experience of negotiation
• Knowledge and experience of working with contracts
• A Bachelors degree in Engineering, Business, Economics or equivalent
• Extensive Sales experience within a comparable environment. We believe that there is a lot of transferable skills utilizable for this job, but most importantly you have experience from working with large, complex contracts
• Experience from the power generation industry or similar business sectors
• Proficient in Microsoft Excel, Word, Outlook, PowerPoint and highly proficient in English, both written and verbal

Competencies

• Commitment to understanding customer needs and delivering value-added solutions that build long-term relationships and ensure customer satisfaction and loyalty
• Capacity to inspire and motivate internal sales teams, establishing a collaborative environment that promotes performance and achieves sales targets
• Structured thinking with attention to detail and quality. Interest in complex agreements and willingness to explore innovative solutions
• Ability to identify, prioritize, and effectively maintain relationships with key stakeholders, including senior management on both customer and Vestas side. This includes the ability to tailor messages to different audiences and effectively convey complex information
• Proficient communication skills to engage with customers, internal and external project teams, and other stakeholders. Ability to network within and outside the company, establish and maintain trust-based customer relationships
• Scrutinize cost bases to optimize service offerings

What we offer
By joining our team you will be working together with creative colleagues in an international team where colleagues collaborate, support, and enable each other. We will offer you an opportunity to access senior stakeholders within Vestas to present the project results and get their buy-in, allowing you to engage with a diverse range of stakeholders, broadening your interface within the organisation You can expect that we will provide you with great chances for both professional and personal development, as your journey and development is important to both the organization and your manager. We understand that there is more to life than work, so you can expect to have flexible working hours: gone are the days of working 9-5, we expect you to manage your time to ensure on time delivery of your promises, while being flexible around working with others who are in other European time zones.

Additional information
Location: Aarhus N or Copenhagen, Denmark; Hamburg, Germany; Warrington, United Kingdom.
Application deadline: Application deadline is May 18th, 2024. We reserve the right to amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Start date: June or July 1st, 2023. We are open to discuss alternative start dates with you, should we reach an agreement.
Contact information: For further information, please send a text to Service Sales Director for Offshore After Market, Robert Walley at +44 79 71 723 596

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.