Head of early engagement

Head of early engagement

Do you have a talent for working with complex public sales processes? Then, this is a great opportunity to use your experience and develop your skills as you help us further develop our Commercial Excellence Department in Falck. “You will collaborate closely with our local commercial teams across Europe and the United States to position Falck in the best way possible with the overall objective to secure new attractive business to Falck” says your future manager Christian Gullev – Head of Commercial Excellence in Falck.

About the job

As Head of Early Engagement, you will drive the early engagement and pre-tendering process across Falck from lead identification to tender release. Through local country teams your role is to ensure the identification of stakeholders, identification of needs and the consultancy of building the right tender process for the clients.

In Falck, you will be working with a highly specialized organization that provides reliable, safe, and efficient ambulance and fire services to the global market - Within early engagement you will help improve our ability to identify the clients’ true pain points, understand the most important decision stakeholders and consequently allow the bid team, which is also part of the Commercial Excellence Department, to develop individual solutions tailoring the specific needs.

You can look forward to:

• Pipeline Management: Manage pipeline reporting in Falck’s CRM system in close collaboration with each country. This entails working with countries to identify and select potential targets and subsequently develop a roadmap for the individual pursuits.
• Market Understanding: Stakeholder mapping of key influencers and decision makers for each country. Conduct analysis to improve understanding of local country market dynamics. Ongoing and specific competitor analysis. Evaluation of previous tenders to understand Falck’s position in the market.
• Influence Tender Criteria: Work to impact tender criteria to make requirements more favorable to Falck. Work to influence decision making at both administrative and political level. Support local countries to defend existing and unlock new areas (prevent insourcing of contracts and unfavorable local tender legislation).
• Unlock tenders: Develop collateral, method, and playbooks convincing clients to put their “evergreen” contracts out to tender.
• Sales-specific Action Plans: Develop/support action plans for key opportunities in collaboration with each country. Perform customer analysis and develop value propositions. Evaluate need for Political Engagement and Executive Engagement. Ongoing follow-up with each country on Action Plans.

About you We are looking for an experienced commercial leader with an international track record in leading complex sales efforts and processes in large organizations. Since most customers are public entities, experience with Business to Government sales and public affairs is preferred.

As such we believe the right candidate has relevant experience in:

• Tailoring bespoke solutions that address clients' specific complex requirements and challenges.
  Relationship building and mentorship: Excel in building and teaching others to build strong relationships, fostering trust and collaboration.
• Effective communication and achieving goals through persuasive communication and diplomatic approaches.
• Driving organizational success through local engagement -Empowering local peers to excel through coaching, nudging, and trust-building, challenging the status quo and pushing boundaries.
• Collaborating confidently with diverse cultures and personal styles, fostering effective teamwork.

With Falck you will have room to develop your skills, innovate and do things differently as you join us in becoming the world's best ambulance and fire service provider. We welcome you onboard in a culturally diverse, stimulating environment, surrounded by new ideas.

About us

You will join our Commercial Excellence Department in Copenhagen, to become our new Head of Early Engagement within our Ambulance and Fire services. The department is a diverse team of 15 dedicated commercial experts within commercial project management, contracts management and pricing. The daily language in the department is English. However as most of our clients are public entities such as municipalities, provinces or regions throughout Europe and the United States most of the actual client dialogue is in local language. Therefore, a smooth collaboration between local and global functions is essential to our success – as such, there will be some level of travel activity (around 25 days a year).

Are you interested?
We process applications on a continuous basis, which is why we encourage you to upload your application and CV as soon as possible.

If you have any questions about the position, please contact:
Christian Gullev
Email address: [email protected]

We look forward to receiving your application.

Application deadline:
16/05/2024

Location:
Falck Center Copenhagen,

Address:
Sydhavnsgade 18
København SV, 2450
Denmark

Follow Falck:

Careers with real life impact
At Falck, you build your career with a global provider of healthcare and emergency health and safety services. You have the opportunity to develop, learn, and advance across positions and markets.

We are 25.000 skilled and experienced professionals globally. Characterized by a strong, diverse, and inclusive working environment, we go to work every day with the promise to be there when you need us. From prevention to treatment and in critical situations, you can rely on us to turn care into action. We show up to make a difference and help build healthy communities and develop safe workplaces.

People are at the heart of every action

Through our varied offers of healthcare and emergency health and safety services, we have made it our responsibility to help even more people around the world live healthy lives. We are constantly exploring new technology and innovating our services, we strive to meet new challenges and provide more people access to safety and healthcare every day. With our purpose to advance sustainable healthcare to meet people’s changing needs, we combine our skills, experience, and innovation to help people when they need us.

At Falck we are reflecting on the different societies that we are part of, we know that the differences that you and your colleagues bring to Falck are key to the success of our business. We, therefore, welcome everyone to apply for a position at Falck regardless of background, skills, and personality.

Do you want a career with real life impact?

Location:
Falck-Center CPH, Sydhavnsgade 18, 2450 København SV, DK