Senior Process Manager

Humlebæk, DK

Job Family: Information Technology

Country/Region: Denmark

Would you like to join a team of international colleagues who enjoy a great work-life balance and the freedom to plan their time – all while making a difference for people with intimate healthcare needs?

You will gain an important role in setting the standard of processes for our global commercial solutions, enabling colleagues to deliver and helping our customers in their interaction with Coloplast.

“Working with digitisation will make it easier for our users and healthcare professionals to interact with us – and our team has an important stake in linking the business and IT,” explains Anne Bay-Smidt, Head of Commercial Process Management.

Join Commercial Process Management
We are part of the Coloplast Digital Data & IT (DD&IT) organisation and a total of 8 colleagues responsible for the delivery of standard processes for Coloplast. You will join a relatively new team, born out of a re-organisation to put emphasis on the processes, deliveries and stakeholders in our digital transformation.

”We’re a very international team with process ownership across all business areas of Coloplast. Most of us are based in Humlebæk, but we enjoy being able to plan our time and travel as needed to deliver on our projects,” says Anne.

Be the subject matter expert in process management
With a wide array of stakeholders, both technical and business-minded, you will manage processes to develop and facilitate standard use of global commercial digital platforms. The aim is to deliver efficient and secure solutions, achieving cost-efficiency and scalable operations across Coloplast business units and functions.

Working with many different stakeholders will take you travelling 20 to 25 days a year. With a holistic view of process optimisation and implementation from business scope to implementation, you will:

• Work to increase efficiency, secure high data quality & compliance, and a great customer experience across different touchpoints with the Coloplast brand
• Participate in projects as process lead during the development phase to define process vision and identify process harmonisation and simplification
• Gather insights and discuss business requirements and processes, handle prioritisation and work with platform product owners to design and accept the solution
• Monitor performance and efficiency levels and facilitate follow-up delivery dialogue

Process management experience from an international setting
We are looking for a candidate who is good at prioritisation and diplomatic in the priority delivery. Because we enjoy great flexibility, you need to be good at organising your time, coordinating with stakeholders and setting your deadlines and boundaries to create structure around you.

Finally, we imagine that you:

• Have a degree in e.g. business or IT and solid experience working with digital and/or commercial processes
• Understand market dynamics as well as processes within the MedTech industry
• Have experience working in an international company
• Have the technical competency to understand IT structures, e.g. how systems interact or overlap in IT architecture
• Are fluent in English in both speech and writing – Danish is not a prerequisite

Interested?
If you would like to know more about the position, please contact Anne Bay-Smidt, Head of Commercial Process Management, at [email protected]. We will take candidates into the recruitment process continuously, so do not hesitate to apply. This position will remain open until a suitable candidate has been found.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com.

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