Inbound Business Development Representative

Inbound Business Development Representative

We are Heimdal® and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime!

We have been praised by the FBI and are winners of multiple awards, most recently the "Best AI & Machine Learning Security Solution of the Year" at the 2023 Computing Security Awards and "Cloud Based Solution of the Year" at the 2023 Network Computing Awards. We've also awarded the "Risk Management Award" at the Security Excellence Awards and 7 (!) awards in the G2 Fall report, such as "Best Support for Mid-Market", "High Performer in the EDR, Endpoint Management, and Antivirus categories" and "Highest User Adoption in the EDR category".

When joining Heimdal, you will embark on a thrilling ride in Europe's fastest growing bootstrapped cybersecurity business, where we believe that the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 15,000 companies worldwide against cybercriminal attacks and data security breaches.

The Role

We are looking for an Inbound Business Development Representative to join our team in Florida, US. We are seeking an individual who is driven, competitive, and eager to excel their career in sales. The role offers you an excellent career launching pad, and you will join a dynamic, dedicated, and awesome team!

As an Inbound Business Development Representative, you will generate new business opportunities through inbound marketing leads. In this role, your primary responsibility is to generate meetings for our sales team using information provided by the Marketing team.

You will be based out of our office in St. Petersburg, Florida and report into our Head of Integrated Demand Generation Manager, Sawsan. We are aiming to fill this position as soon as possible, with a start date in May/June 2024.

Your day-to-day

• Qualify and develop inbound leads for Heimdal’s business solutions and respond to product enquiries
• Complete, accurate tracking of communication with current and potential customers in Salesforce; Ensuring that our CRM is complete and up-to-date
• Monitor meeting progress with the sales team and requalify the cases that regress
• Maximize meetings output by developing and managing inbound leads via a win-back program on lost leads
• Provide feedback to the marketing team based on inbound activity observations in order to help improve the GTM performance
• Maintain a high standard of monitoring and reporting across the inbound funnel KPIs – from MQLs to calls, emails, LinkedIn, SQLs, SALs.
• Schedule meetings and demonstrations for the potential customer with the Account Executives
• Utilize sales automation solutions (such as Outreach and Lusha) to automate communications with prospects
• Utilize tools such as Aircall, Salesforce, LinkedIn Sales Navigator, Outreach, Lusha
• Have an in-depth understanding of Heimdal’s products in order to respond to queries
• Learn and stay up to date with the technical capabilities and benefits of the Heimdal platform and products
• Work closely with the marketing team to follow-up on inbound marketing leads, attract attendees for Heimdal webinars and trade shows
• Use Account-based (ABM) insights and intent data to conduct informed outbound activity whenever time permits outside the inbound activity
• Help Heimdal develop processes in order to increase efficiency of the sales cycle and user experience
• Perform other duties as assigned in order to support sales and marketing

Attributes

• We’re a bunch of awesome, energetic, and dedicated colleagues, and hope you are too!
• You’re a self-starter and ‘go-getter’
• You’re able to work with colleagues and prospects all over the world and manage different time zones
• You’re an excellent communicator, persuasive and can speak to people on all levels
• You’re a team player and are willing to grow, develop as well as help other teammates grow by offering and accepting feedback
• You’re intrigued by working in a fast-paced and international environment
• Being a firm believer in the math of sales, knowing success is a combination of hard work, strong priorities, and high quality
• And a spice of competitiveness will take you far.

What you bring to the team

• At least one year of sales experience.
• Previous experience in IT/Cyber security is a plus.
• Basic computer skills such as Outlook, MS Office and Salesforce.com.
  

What we offer

• An attractive commission package
• Additional company-paid days off ("Personal Day" and "Anniversary Days")
• Training, development and progression path for the role
• An amazing journey in an internationally growing company
• A competitive, dynamic, and awesome team
• A fun, flexible, and relaxed work environment

Our Mission
We are leading the fight against cybercrime and protecting the operational integrity of all midmarket and lower enterprise companies.

Our Culture
We believe in hiring the best and the brightest while cultivating a culture of collaboration and execution. We are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve every day, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.

We are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness and know we are stronger together, and having fun together is a key element at Heimdal.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, disability, religion, marital status, family or parental status.

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Heimdal Security participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.