Commercial Excellence Director

Are you a passionate leader and do you want to be a part of transforming our sales organization to be even more customer focused? And would you like to collaborate closely across sales segments, IT, marketing, supply chain and top management to ensure that we have the sales platforms, tools and processes in place to do so?

Welcome to Digital & Customer Excellence Management
Based at our HQ in Bjerringbro, you will become part of the Digital & Customer Excellence Management team. Here, you will lead the Commercial Excellence team consisting of 16 people responsible for our sales supporting platforms, tools and processes used by our more than 5,000 sales colleagues across 60 countries.

Your team consists of highly skilled consultants and project managers driving and developing the changes required to stay at the forefront of sales development.

Drive commercial excellence across internal and field sales platforms
Heading the team, you will focus on team development and strengthening capabilities, kindling curiosity, and continued motivation. You will also prioritize tasks and help the team’s efforts succeed, acting as the catalyst for change and actively working to embed a more customer centricity mindset throughout our organization.

Working closely with your team, you will be globally responsible for all processes, tools and platforms related to sales excellence and internal sales. Initially, you will spend the majority of your time on our extensive transformational project within internal sales: differentiating our customer approach to better suit different customer segments and needs as well as preparing our internal sales platform to support this agenda.

All in all, you will be responsible for:

• Leading the Commercial Excellence team
• Leading global projects to design and roll out required tools and processes for internal sales as well as field sales
• Ownership of several Group and cross Divisions business processes (Group BPO’s)
• Ensuring successful implementation of tools and processes in close collaboration with global, regional and local sales management and driving successful change management throughout the organization
• Participating in internal fora around data and CRM steering committees, collaborating closely across functions, e.g. with IT

“We have an increasing focus on selling solutions and value rather than on transactional sales, and our processes’, tools’ and platforms’ ability to support this agenda will be key to our success,” says Bo Mortensen, Vice President, Digital & Customer Excellence.

You will bring sales and management experience and an interest in tools and processes
The key to your success is your ability to influence and lead not only your team but also key stakeholders. You know how to communicate at all levels of an organization and are known for your aptitude for setting a clear direction and inspiring others to follow. Your people management skills have already been finely tuned, and you know how to develop other leaders and specialist. Moreover, we imagine that you:

• Have solid experience with internal and external sales
• Appreciate the importance and are ready to assume full ownership of sales platforms, tools and processes, setting the direction for Grundfos within Customer Excellence
• Have experience in developing, managing and implementing programmes/projects and driving successful change management, preferably in a global business setting
• Have experience from working in an international cross functional matrix organization
• Are fluent in English in both speech and writing

What’s in it for you?
You’ll be an invaluable part of our global leadership team, a diverse network of pioneers guiding others in seeing possibilities, not problems. You’ll be instrumental in spreading our optimistic, can-do attitude to advance global innovation and a clear sense of purpose, embodying our six core values, guiding our colleagues in living them day by day, and making a difference in global projects. We support you in navigating your own career and development path, offering you tools to hone your leadership craft, both within your field and to broaden your interest or expertise in areas such as diversity & inclusion, coaching and culture.

In addition, your day-to-day benefits include:

• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
• We encourage you to be at the offices, where you can engage, learn, and have fun with colleagues. If you’ll be working from your home office, we’ll make sure you are well equipped with a good workstation
• On the top of it, flexible working hours and up to 3 days’ additional paid leave for volunteering
• Annual bonuses, health insurance, parental support, internal well-being consultants and programmes
• Access to the modern Grundfos Academy to pursue further both personal and professional development
  

Additional information
If you have questions or want to know more about the position, please contact Vice President, Digital & Customer Excellence, Bo Mortensen on +45 42111232.

If this job sounds appealing to you, please send your resume and cover letter todayby clicking on “Apply”.

We look forward to hearing from you.

If you want to dig deeper into the Grundfos universe, please visit our website: www.grundfos.com, LinkedIn: www.linkedin.com/company/5195 or our YouTube channel: https://www.youtube.com/watch?v=zwY54t455CU.