Manager of Engagement, Sales and Order Management, Telia

Are you working with Portals, Point of Sales systems and Order Management systems? Experienced as people manager? This might be your next big opportunity!

We are in the search of a new manager to lead a team of employees and multiple large teams of externals situated on-site, near- and off-shore doing development, maintenance and operations of our Engagement, sales and Order management systems.

Impact at scale | digitize the way we do business
Your contribution will accelerate development processes and further improve operational quality and push to modernize and streamline our applications.

Your new role | what will you do
You will own the systems and lead the teams to excel in delivering to our business.

You will among other things:

• Act as resource Owner and secure compliance to legal and security requirements
• Manage and lead the team to excellence
• Secure personnel growth and development plans for team members.
• Have budget and contract ownership.
• Support working in the SAFE agile framework
• Secure compliance to legal and security guidelines.
• Be delivery responsible for the team activities
• Be part of the IT Management Team.
• Be part of the Telia Denmark transition to Norlys
• You have a- or can obtain a Danish national security clearance.

You assist with identification areas for improvement, working closely with technical leads and teams to ensure the solution effectively addresses priorities and overseeing tactical execution of efforts.

• Oversee the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities
• Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation
• Assess critical issues on existing processes, perform improvements to existing capabilities and communicate consistently and clearly with all concerned parties
• Define and develop milestones to ensure alignment and visibility for team and system improvements
• Be responsible for operational and development KPIs
• Secure that all systems have updated LCM plans

Who you are | System hands on experience | stakeholder management

• You are an experienced people leader
• You have had hands on skills as a developer in the engagement, sales & order management domain
• You are familiar with developing and using APIs
• You have the overview of very complex system architectures and still see the devil in the detail
• You are fluent in Danish language

What we offer | more than just a job
Regardless of the position you are looking for, we will give you the tools and support your need to grow both as a professional and as a person, with us. We can offer you your next big opportunity in a creative, motivating, and welcoming company where everyone can be themselves, with equal access to opportunities. We respect and value the diversity of people. In addition to an attractive and inclusive work environment, we also enable flexibility and offer a wide variety of employee benefits.

Interested? We are looking forward to hearing from you
If you have any questions about the role, you are welcome to contact Head of IT Torben Steenberg Nielsen on [email protected].

Please apply via the recruitment system as we are not able to handle applications sent via mail.

Deadline: 6th of October