Spare Parts Engineer for Service Excellence

About us
Topsoe is a leading global provider of technology and solutions for the energy transition. We combat climate change by helping our customers and partners achieve their decarbonization and emission reduction goals.
Based on decades of scientific research and innovation, we offer world leading solutions for transforming renewable resources into fuels and chemicals for a sustainable world, and for efficient and low-carbon fuel production and clean air.
We were founded in 1940 and are headquartered in Denmark, with over 2,800 employees serving customers all around the globe. To learn more, visit www.topsoe.com.

Who we’re looking for
Are you ready to embark on an exciting journey as a Spare Parts Engineer at Topsoe? Join our team of dedicated spare parts engineers and play a crucial role in our successful spare parts business, where your expertise and passion for technical and commercial excellence will make a significant impact.

As a Spare Parts Engineer, you will have the opportunity to make a significant impact by managing spare parts sales and ensuring exceptional customer satisfaction. You will work closely with internal stakeholders such as technical experts, procurement, financing, and shipping, and directly communicate with customers, providing them with the best solutions for their spare parts needs. Your key responsibilities will include:

• Reviewing and evaluating technical drawings and specifications to identify and understand the spare parts requirements of our customers
• Preparation of purchase specification, cost estimation and commercial proposals for customers
• Review commercial and financial documents, i.e. contracts and purchase orders with support of relevant departments in Topsoe
• Project execution of orders from purchase orders/contracts to delivery
• Combine expert’s inputs and your understanding of customers’ requirements to decide on the best approach for each customer
• Participate in technical workshop inspections and if required follow-up discussions with internal stakeholders, e.g. mechanical, electrical, material specialist
• Promptly following up on inquiries to ensuring customer satisfaction and maintaining strong relationships.

What you’ll bring
We’re looking for someone who is not just technically proficient, but also structured and passionate about delivering exceptional customer service and working collaboratively with a diverse team.

Our ideal candidate will have a bachelor’s degree in engineering, marine engineering, or a related field, coupled with proven experience in spare parts sales or a similar role. Excellent communication and interpersonal skills are essential, as you will be directly interacting with customers and coordinating with internal stakeholders. Practical and technical knowledge of Chemicals (i.e. ammonia, methanol and hydrogen) plants and equipment is an advantage.

We value detail-oriented individuals who possess strong organizational and problem-solving abilities, ensuring accuracy and efficiency in all tasks. If you are someone who thrives in a dynamic environment and is eager to contribute to our ambitious growth strategy, we would be excited to hear from you.

How you can apply
IIf you would like to be part of a team of skilled and professional colleagues in an informal organization, please submit your application and resume in English and enclose a copy of your references through our website www.topsoe.com.

Please contact Neda Omidvari, [email protected] if you want to know more about the position. We will review applications on an ongoing basis, so if this position sounds exciting to you, don’t wait and send your application as quickly as possible.