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• Senior Platform Engineering

Senior Platform Engineering
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Engineering · Full-time · Thailand

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Job description

• To lead and manage a team to perform daily support of application systems, network and infrastructure to ensure system availability.
• To provide assistance and liaise with users and Internal Level 3 support teams and vendors on all matters pertaining to application systems.
• To perform Level 2 support by troubleshooting and tracking of reported issues of future mobile financial services business, including but not limited to: business applications, handset applications / customer channels and back-office systems, supporting the operations of the organization.
• Operate in a 24 / 7 support environment.
• Manage vendors and internal SRE team to operate NOC 24/7
• Manage Corp-IT environment of the company and manage end-user support team.
• To architect, develop, setup and implement integration and automation that improves stability, scalability, availability and manual work reduction.
• To perform documentation update for application systems
• To review internal process with respective team to align and improve operation support model and quality of operation.
• To participate, assist or lead technology and compliance related audit and to follow up to work on closing audit findings and making improvement.
• Work with the stakeholders to configure, deploy, manage, and support a large fleet of systems for the organization.
• The successful candidate will participate in the roll-out of new cutting-edge infrastructure and services and will be in an excellent position to advance to the position of team lead as we expand this new IT team.
• The successful candidate will have a can-do attitude and be ready to immerse themselves in new techniques and technologies. As with all infrastructure roles a certain amount of nighttime / outside of business hours work will be needed and the right candidate will have demonstrated a willingness to participate in such non-business hours activities.
• Willing to work in a 24x7 support environment to attend and respond severity 1 incidents.

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3HiringSenior Platform Engineering

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