IT Application Specialist

Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES
• Manage changes to existing configured screens or fields. Add configured screens/fields.
• Manage PPM configurations according to customer needs.
• Gather requirements, analyze, and make recommendations for product updates to current vision.
• Assist in creation/revision/execution of test plans, functional testing, or application testing during rollout.
• Create and help maintain reporting for PM’s and management.
• Create and monitor integration with external applications.
• Manage permissions, end users and integration users according to JSOX requirements.
• Assist with issue resolution and post-implementation support.
• Responsible for creating/maintaining system documentation and best practices.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Assist with issue resolution and post-implementation support.

LEADERSHIP SKILLS
• Work closely with business and vendor stakeholders to implement the system.
• Appropriately manage customer expectations regarding scope, schedule, and budgetary parameters
• Identify impacts across teams and coordinate across senior levels to manage dependencies and potentially competing priorities.
• Ability to understand user needs and make pro-active suggestions and changes
• Ability to troubleshoot, provide basic support, and train users
• Ability to manage and prioritize multiple, complex projects simultaneously

QUALIFICATIONS
Required:
• Demonstrated experience in working with a Project Portfolio Management Software
• Excellent verbal and written communication skills
• Strong analytical skills with the ability to learn new things

Preferred:
• 2+ years of experience as a PPM admin (i.e., PlanView, Clarity, Monday)
• Experience working with customers from varied cultures and countries.
• Experience in Biotech or regulated industries a plus
• Experience in integrating with Salesforce and Microsoft D365 ERP is a plus

Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe.

AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients’ most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com. Want to keep posted about our growth and learn more about our company? Follow us on LinkedIn and give us a quick Like on Facebook!

AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Location: Copenhagen Site