Customer Development Director, Arla Denmark - Aarhus

Location: Viby J, DK

Do you have experience with commercial & business development at a strategic level? And can you lead by example and develop a team of highly skilled commercial colleagues? Then seize this exciting opportunity in one of the leading FMCG suppliers in Denmark.

In this key role, you have a unique opportunity to impact the commercial development of Arla Foods’ Danish retail and Foodservice business. This is a challenging role, where you use your commercial toolbox within category & sales development to define new innovative ways to drive growth across our categories and customers in the Danish market. You will lead a team of 17 highly skilled employees (seven direct reports) that plays a key role in the commercial decision-making process in Arla Denmark.

The position reports to the Vice President, Sales in Arla Denmark and is based in Aarhus. The role requires your physical presence in Aarhus minimum 3-4 days per week.

How you will make an impact
You will lead a team of colleagues who work with category, channel, shopper, price, in-store and customer development. Coaching, mentoring and providing direction, you will deliver insights-driven business opportunities, create solutions and implement initiatives for commercial growth – for our retail partners and for Arla Denmark. Your most important responsibilities will be to:

• Lead, coach and develop competencies and mindset in the team
• Build and scale the Dairy Business across Channels, Customers, Categories and Shoppers
• Support the portfolio of category, channel customer and new channel/business opportunities for 1-3 years ahead
• Support and challenge customer and category portfolio strategies across categories and customers
• Continuously ensure our development on how we work with customer insights, understanding shopper behaviour, and keeping up with market trends
• Drive next level of in-store execution and development, including cooler and retail space optimization
• Lead Net Revenue Management (NRM) framework across the Danish organisation, and ensure delivery of NRM opportunities and implementation in the organisation
• Facilitate and lead our progress within Mangement Assortment Complexity (MAC), to ensure a structured and efficient delivery of complexity reduction opportunities
• Regularly engage in customer meetings, where you showcase our commitment to consistently enhance the value of our collaboration

What will make you successful
You skilfully balance long-term and short-term decision-making, keeping an eye on underlying market trends 3 years ahead while at the same time staying on top of the sales opportunities for the next half year. You have a solid understanding of business development and effortlessly tackle complex business problems to challenge and support key commercial decision making. And as a leader, you can create commitment to change and new initiatives. Moreover:

• You possess a master’s degree in business or equivalent
• You have 8+ years of experience from roles within e.g. FMCG retail sales, marketing, strategy and/or business development and potentially experience from retail chain development and/or category buying
• You are an experienced and successful people manager
• You master analytical and data-driven approach to business development
• If you have experience from strategic management consulting and possess knowledge of category management and shopper marketing, it is a clear plus
• You communicate effortlessly in English & Danish

What do we offer?
Reporting directly to the VP of Retail Sales, Arla Denmark, this is a great opportunity to lead and develop a highly skilled team of colleagues. You will also become part of two competent leadership groups – DK Retail Sales and Europe Customer Marketing – to help us all bring Arla into the future. Finally, you will engage to develop our customers’ business directly where you can contribute with value.

Application and contact
If you want to seize this exciting opportunity, please apply as soon as possible. We will call for interviews on an ongoing basis. For additional information, please contact Head of Retail Sales VP, Søren Olsen on phone no. +45 29203090.

We have a purpose for Good
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?

BEWARE! RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails and fake recruitment campaigns on the internet from people purporting to work for Arla Foods. Learn more via this link.

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Ref.: 97145

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