People Operations Coordinator

Synthesia London Full-time

Salary Competitive

Who are we?
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….

Meet Synthesia
We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

Ethics and AI safety have always been core to our mission, and to translate our commitments into action, we rely on our 3Cs framework: Consent, Control, and Collaboration. Read more about this framework, and hear our CEO speak about our goals and challenges in this area. Additionally, we are the first AI video company to achieve the new ISO 42001 certificate on AI system management, covering the unique challenges AI poses, such as ethical considerations, transparency, and continuous learning.

We’re looking for highly organised, detail-oriented, tech-savvy People Operations Coordinator to join the People team. You will take care of all things employee experience, including onboarding, payroll, immigration, stock options, benefits, HR systems, data & analytics, social trips and policies for our employees in the UK, US, EU and remote employees!

The role:

• Manage the operational employee lifecycle including some support payroll input and benefits admin
• Ensure smooth runnings of our best-in-class pre-onboarding and onboarding programme
• Be the first point of support for employee queries
• Maintain and update the upkeep our source of truth and HRIS, HiBob
• Assist with HR-related projects and initiatives
• Perform other administrative tasks
• Produce and analyse people and talent data
• Support the wider team with operational support
• Collaborate on delivery of a busy cultural programme

Sounds like you?

• 4 years of experience in a similar role, preferably in a fast-paced environment
• Strong organisational and time-management skills
• Excellent written and verbal communication skills Strong research skills - you can always find answers to the things
• Comfortable working independently and as part of a team
• Ability to handle sensitive and confidential information
• Strong attention to detail and accuracy
• No job is too big or too small and you can adapt to changing priorities quickly
• Proficiency in our techstack: Google suite, slack, notion, greenhouse, rippling and HiBob, or a willingness to learn and optimise

The good stuff...
In addition to being a part of a great team, working in a fun and innovative environment, we offer...

• Flexible WFH
• Generous stock option plan
• Discretionary based bonus
• Pension
• 25 days of annual leave + Public holidays
• Fun culture with regular socials
• Referral scheme
• WFH set up

If you want to be a part of building a legendary company, COME JOIN US! Check out Who we are and How we work here: https://www.synthesia.io/