Associate Solution Consultant – Payroll

Apply here! Benify is an international HR tech company that provides a market-leading global benefit and total rewards platform. With over 550 Benifyers in 6 countries, we're driving success with over 1500 customers and approximately three million users around the world 🌍. We empower people to be the best they can be while fostering a sustainable and engaging work culture where employees feel engaged and included "Because People Matter" 💙.

As an Associate Solution Consultant - Payroll, you’ll be a pivotal player in delivering seamless, high-accuracy payroll reports that fuel our clients' success. With a focus on precision and timeliness, you’ll manage payroll data from start to finish, building trust by ensuring every report is accurate and on time. Working within the Professional Services team, you’ll handle a diverse client portfolio, helping Benify maintain exceptional client satisfaction and retention through your dedication to quality and continuous improvement.

In this role you will:

• Take end-to-end ownership of client reporting tasks, ensuring timely and accurate reporting that aligns with our service level agreements
• Validate, process, and deliver high-quality reports to clients
• Initiate and lead efforts to eliminate manual steps, driving efficiency and scalability
• Create and maintain the automated reporting schedule and make sure documentation for all processes are accurate and up to date
• Act as the main operational liaison for reporting, addressing client requests and troubleshooting as needed
• Work closely with Client Success Managers on payroll-impacting changes, attending and participating in client meetings and calls as needed
• Support on ad – hoc tasks, working with the broader Professional Services Team

As an Associate Solution Consultant – Payroll you will also:

• Receive and execute payroll tasks from project teams, embedding industry best practices and following all quality assurance processes
• Engage in process enhancement, learning from incidents, and embedding new efficiencies that strengthen our organization

Personal attributes
As an integral member of our organization, you are expected to align with our mission, collaborate effectively within the team, and consistently deliver high-quality results. You should bring a logical and solution-focused mindset and demonstrate a commitment to accuracy . Strong problem-solving skills are key, allowing you to effectively address client challenges. Ensuring their needs are met with tailored solutions.

We also see that you have

• Relevant higher education or at least 2-3 years of experience in an administrative back-office role with a customer focus, such as administrator, order administrator, payroll administrator, finance assistant or technical support.
• Strong analytical skills, with the ability to diagnose and resolve complex reporting issues.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders as well as clients.
• English as a minimum as it’s our corporate language.

It's an extra ⭐ if you also have...

• Experience using Excel
• Experience using JIRA

Practical information
Start: As soon as we find the right match! 🧐
Extent: Full-time
Salary: 1600- 2500 Euros , before tax [depending on experience]
Location: Vilnius, Lithuania

If you would like to read about what it's like to work at Benify, please check out our careers page here.

Apply by submitting your CV and/or your LinkedIn profile using the application form below. We screen applications continuously and may hire someone before the last application date.

Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you apply.

Department Professional Services Role Solution Consultant Locations Vilnius Remote status Hybrid Remote Application deadline 06 December, 2024 Contact Amele Missode Talent Acquisition Specialist