Knowledge Management Lead (Sr. Manager)

Job Description

Are you passionate about the power of information sharing and curating knowledge?

Be the networker and bridge-builder that helps our team drive a step change in the quality and consistency of information management and learning in relation to a major and strategic companywide initiative!

Core Responsibilities
We are part way through a significant transformation which requires many different business units to better understand each other and collaborate deeply together. This new role as Knowledge Management Lead will:

• Document - Set the “writing” standard for multiple content types and editorial stance for how information is effectively captured, visualized and shared between subject areas.

• Translate across our highly diverse teams with deep expertise in their respective subject areas and their unique technical vocabularies, learning styles and preferences – breaking down silos.

• Curate - Ensure easy and quick access for users seeking both self-serve education and ongoing reference.

• Educate – Own the key Learning & Development journeys so the knowledge base caters to staff with many different needs. This could be onboarding new joiners, overviews for busy executives, sample code for software engineers or design guidelines for creatives. You will also coach key contributors to make them more effective communicators.

• Network – Bring people together to debate, discuss and learn from each other, and socializing the Knowledge Base to boost its impact. You will build a vibrant community who feel a strong sense of co-ownership and motivation to engage and contribute.

Play your part in our team succeeding
This new role in a new business area will be critical for the success of a key strategic transformation initiative. At the LEGO Group, our ambition is to drive the creation of a new category of play, and to become leaders with vision for decades to come.

This role will stretch even the most gifted communicator, requiring you to navigate across complex corporate structures and break down silos, should they get in the way of collective success. You will make a positive difference as you ensure that information flows freely, and by that empowering our teams to act quickly and make the wisest decisions with confidence!

Do you have what it takes?

• Formal qualifications in a relevant domain e.g. knowledge management, information technology, business studies are an advantage, along with solid professional experience on complex, information heavy projects. A background in technical writing, journalism e.g. will also be relevant
• Excellent written, verbal and visual communication skills in English, and great skills for understanding specialist language and converting it into materials accessible to non-technical colleagues

• Proven experience delivering and/or maintaining sophisticated knowledge bases in a corporate environment across functional areas

• Deep technical understanding of common information sharing IT platforms, e.g. Confluence, SharePoint, or similar

• Experience delivering training programs and events management

• Great informal leadership skills for leading internal and external partners and acting as a positive relationship builder

• Navigate safely in complexity brought by scale, demonstrating the confidence to build strong bridges between business functions

#LI-EH1

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

• Location
  • Billund, Denmark
  • København K, Denmark
• Job ID:
  0000020791
• Category
  Sales, Marketing & Product Management