Head of Performance Management

Title:
Head of Performance Management
Warsaw

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Day-to-Day Responsibilities
​
HR Resp HR Responsibilities

• Individual Objectives Setting: Align team objectives with product development, fostering initiative and research in new technologies.
• Performance Assessment: Conduct regular 1:1 meetings, support team development, and manage recruitment.
• Team Operations:
  • Tools & Standards: Oversee data management tools for consistency and quality, ensuring the team is engaged and skilled.
  • Methods & Principles: Standardize processes around data handling and reporting.
  • Acceptance of New Work: Evaluate new work requests and coordinate the development of solutions.
  • Project Planning: Guide project breakdowns and manage tasks and sprints effectively.
  • Activity Follow-Up: Ensure continuous improvement and balance workload.

Business Business Engagement

• Strategy & Direction: Align team capabilities with business needs, facilitating communication between data and operational aspects.
• Consultant Role: Advise on leveraging data for decision-making, acting as a trusted expert.
• Escalation: Build relationships to gain sponsorship and support for team objectives.
• Delivery: Maintain stakeholder engagement to manage expectations and deliverables.

Technolo Technology Engagement

• Business Systems: Understand and guide stakeholders on current and future business applications, focusing on enterprise-level data management.
• Data Management/BI: Collaborate with data teams to centralize data for reporting.
• New Tech: Monitor advancements in technology to enhance data insights and decision-making.

Who Are We Looking For
We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You have substantial knowledge on data management architecture
• Ability to evaluate and translate business expectations into business and tool requirements
• Motivation and passion for data management, communication, analytics
• Excellent coordinator, communicator, connecting, able to build business relationship and driving a small team applying Agile method with Sprints
• You master Power BI, Azur and Google Cloud, Excel, database knowledge and all kind of Business Intelligence tools (knowledge of SalesForce, ServiceNOW, RSA Archer is a plus)
• You have 4 years experience in comparable function

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Full-time job contract and stable working conditions (performance bonus, private medical healthcare and more)
• Competitive salary and a range of benefits for employees
• Best location in Warsaw – only 20 meters away from "Rondo Daszyńskiego" underground station

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com