Change Communications Specialist

Change Communications Specialist

Are you ready to be part of a forward-thinking People & Culture team in a progressive healthcare organization? Do you have a passion for crafting compelling written content, a strong background in copywriting or content creation, and thrive in a collaborative environment? Then we invite you to join our digital transformation efforts at Falck as a Change Communications Specialist.

About the job

You will be a part of the HRIS team at Global People & Culture that drives the implementation and adoption of our new Human Resource Information System. We understand that effective change management is a precursor to successful implementation.

In this role, you will closely collaborate with various stakeholders to ensure a smooth transition and a successful change management content delivery that ultimately will help enhance overall end-user adoption.

Your main responsibilities will include:

• Craft key messages and develop targeted written materials that align with the HRIS implementation vision, addressing stakeholder and end-user needs.
• Ensure consistent messaging across all channels, highlighting the benefits and positive impacts of the HRIS implementation.
• Adapt communication strategies to changing circumstances and project requirements, maintaining flexibility and agility.
• Enhance communication efforts by identifying key engagement opportunities, leveraging new channels, and creating innovative content.
• Develop future scenarios and personas to illustrate the HRIS impact, creating relatable and engaging materials.

Furthermore, you will support your team and Change Management Lead on:

• Design training content to ensure that end users are well-prepared to adopt the new HRIS system (the scope has not yet been decided but will include developing training materials such as user guides, process guides, and workshop guides).
• Create content for a communication toolbox to be used by local change agents as part of the HRIS implementation.
• Train local change agents in when and how to use the toolkit according to the local communication plan.
• Provide clear communication on project advancement, upcoming activities, and related tasks.

About you
Qualifications:

• Strong ability to translate complex ideas into everyday language, ensuring clear and effective communication.
• Excellent storytelling and narrative development skills, with a focus on engaging and persuasive communication.
• Interest in developing and enhancing change management skills, with a proactive approach to learning and growth.
• Curious, self-motivated, and well-organized, with a strong ability to manage time and priorities effectively.
• Adaptable to changing circumstances, with the ability to make informed decisions even in the absence of complete information.
• Proactive in seeking out opportunities to enhance communication efforts and continuously improve strategies.
• Strong interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Ability to empathize with end-users and communicate accordingly.

Education and Experience:

• Your background could be based in various fields, such as Communications, English, Journalism, Marketing, Public Relations, or a comparable field.
• 2+ years of copywriting or content creation experience, either in an internal or consulting role.
• Proven ability to write compelling copy across multiple media for varying audiences.

• Experience with or interest in Service Design.

Languages:

• Full professional proficiency in English (spoken & written).

Other:

• Your job location will be in Denmark, Copenhagen, and you will be part of the Global People & Culture team at Falck.
• Collaborative and inclusive work environment.
• Professional development opportunities.
• Permanent contract 37h/week.

About us

In Global People and Culture Operations we are a team of specialized individuals working with HRIS, Change Management, Data & Insights, Rewards & Mobility, supporting our colleagues across Falck.

We offer a workplace that is informal, inclusive, positive, and welcoming of all backgrounds and beliefs. Our team members share a positive attitude, teamwork capabilities and willingness to learn. We assist each other to reach goals and get through challenges, and we also celebrate our successes together!

In Falck, we turn care into action! We are committed to care, we build trust, and together, we create more value – this is the foundation of our winning behaviours.

In Falck, we value candidates with a willingness to learn and want you to grow with us by continually exploring new skills and new domains. You can learn more about who we are at https://www.falck.com/

Are you interested?
We process applications on a continuous basis, which is why we encourage you to upload your application and CV as soon as possible.

If you have any questions about the position, please contact:
Sophie Dornoy
sophie,[email protected]

We look forward to receiving your application.

Application deadline:
16/12/2024

Location:
Falck Center Copenhagen

Address:
Sydhavnsgade 18
København SV, 2450
Denmark

Follow Falck:

Careers with real life impact
At Falck, you build your career with a global provider of healthcare and emergency health and safety services. You have the opportunity to develop, learn, and advance across positions and markets.

We are 25.000 skilled and experienced professionals globally. Characterized by a strong, diverse, and inclusive working environment, we go to work every day with the promise to be there when you need us. From prevention to treatment and in critical situations, you can rely on us to turn care into action. We show up to make a difference and help build healthy communities and develop safe workplaces.

People are at the heart of every action

Through our varied offers of healthcare and emergency health and safety services, we have made it our responsibility to help even more people around the world live healthy lives. We are constantly exploring new technology and innovating our services, we strive to meet new challenges and provide more people access to safety and healthcare every day. With our purpose to advance sustainable healthcare to meet people’s changing needs, we combine our skills, experience, and innovation to help people when they need us.

At Falck we are reflecting on the different societies that we are part of, we know that the differences that you and your colleagues bring to Falck are key to the success of our business. We, therefore, welcome everyone to apply for a position at Falck regardless of background, skills, and personality.

Do you want a career with real life impact?

Location:
Falck-Center CPH, Sydhavnsgade 18, 2450 København SV, DK