Technical Implementation Specialist

• Application Deadline: Dec. 31, 2024
• Stockholm
• On-site

Job Description
A Scaleup Journey + Entrepreneurial Environment!
Join Lime Go, a scaleup within Lime Technologies Sweden AB (publ). This is your chance to be part of a fast-moving, ambitious team while enjoying the stability and success of a publicly listed company.

What We’re Looking For? 🤓

• At least 2-3 years of experience in leading software implementation projects
• You have great understanding of programming and Excel (skills within CSS, html, APIs, webhooks, and/or Ruby is a plus)
• A customer-oriented doer who loves customer interaction
• A team player who likes responsibility in a dynamic and rapidly changing environment
• Entrepreneurial mindset and excitement about the startup journey

Your Role on Our Team? 👨🏻‍🤝‍👨🏻

• Support new customers with various technical implementations
• Help customers migrate their data into Lime Go (Excel, Ruby etc.)
• Configure, adapt and deliver customized content to our customers and integrate it to our product (html, CSS)
• Proactively pitch the value of web forms and newsletter templates in customer interactions
• Integrate Lime Go with the customers infrastructure through APIs, Zapier or our plug n' play integrations (APIs, webhooks etc.)

You will work with several projects and customers simultaneously (~10-15). A standard implementation project takes around 1-2 months, but our goal is to speed up the process while maintaining exceptional quality – that’s where you come in! Besides the above, you will lead various improvement projects for our delivery process.

The Product? 🤑
Lime Go is a Data Enriched Sales CRM for SMBs in the Nordics. With 1000 customers in Sweden, Norway, and Denmark, we’re aiming to expand throughout Europe. You’ll be working with a modern and powerful product!

What’s the Journey? 🚀
We’re a team of 18 people, laser-focused on aggressive growth. Join us and be part of our scaleup journey.

Work with great people
Max Nyman

Director

"Let's Go to Europe! (hehe)"

Janina Söderqvist

Sales

"Working at Lime Go is boring - said no one ever!"

Hanna Wenhov

Marketing Manager

"Branding is what people say about your business when you're not in the room.."

Patrik von Berlepsch

Customer Success Team Manager

Jonas Lundmark

Customer Success Manager

Stavros Anastasiadis

Engineering Manager

Skills & Requirements
Requirements?

• Bachelor’s degree 🎓 + Driver’s license 🚙
• SaaS/Startup/Scaleup experience
• A tech savvy Project Manager who loves customer contact
• Ready to work from our Stockholm office 🎈
• Fluent in Swedish and English 🎭

Reporting & Growth
You’ll report directly to Patrik, CS Team Manager, with regular 1:1s and be part of the Revenue Operations team (Sales, CS, Marketing & Product). You will be our 2nd Technical Implementation Specialist and be a key player in building up our Customer Success organization.

Benefits & Perks? 💸

• Competitive base salary + commission on portfolio growth
• Generous employee benefits: company conferences and parties, 6 weeks vacation, pension, monthly pubs, merch, wellness allowance, and more
• Tons of team activities and laughs along the way!

The Hiring Process? 💻

• Screening call
• Interview
• In-depth interview with CS Team Manager (Patrik) & Lime Go Director (Max)
• Case assignment to show off your skills
• Reference check
• Final interview with Lime Group CEO (Nils) & Max

Let’s Go!

Great Place to Work

• Tight-knit team
• Collective agreement
• Startup & place to grow
• Modern UI
• Clear vision for the future
• Flexible work preferences
• Competitive salary
• International expansion
• Avg. growth 20%/year = new roles

About the company
Lime Go is a simply clever CRM tool for sales and marketing departments. It is excellent for prospecting and filled with valuable company data to help users save time and increase revenue.

We are an autonomous business unit within the Lime Technologies Group, giving us the awesome perks of being a Nasdaq-listed company as well as the freedom of a startup.

Currently, we have 1600 customers across Sweden, Norway & Denmark, and our end goal is to become the obvious CRM choice for ambitious companies across Europe.

We are growing rapidly and are looking for new colleagues to join us on this exciting journey – let’s conquer Europe together!