IT Operations Specialist

IT Operations Specialist
Are you experienced diagnosing and resolving IT incidents? Do you see opportunities for improvement on existing solutions? Are you able to heighten platform security? And do you thrive working in projects supporting a business with various needs and occurring incidents? Well, look no more! We have something interesting here

The position
Our new colleague in IT Operations will be responsible for general administration, provisioning, maintenance and optimisation of our IT platform, that is constantly growing in importance. One of the most vital responsibilities of this role is to harden and mature our platform by improving monitoring and our ability to react quickly to any operational issues – preferably before they impact our customers. In addition to that, some of your key tasks will be to:

• Design and implement improved platform monitoring capabilities (currently based on SCOM, Grafana)
• Diagnose and resolve hardware and software incidents and alerts including updates and patching
• Ensure high platform availability in close collaboration with other IT teams
• Ensure that the platform and procedures are in compliance with internal IT security policies and industry standards such as ISO certifications
• Assist in projects and advise on relevant technical matters
• Take part in daily operational tasks such as monitoring and incident handling
  

In addition the role is responsible for enabling automation and ease of service request fulfilments.

Joining the team
You’ll be part of an international, cross functional and distributed operations team, currently consisting of three colleagues in Bucharest, Romania and three in Aarhus, Denmark. The Operations team is in expansion-mode due to the commercial success of Systematic and we expect to add at least two colleagues in Bucharest and three in Aarhus. You will be part of a larger IT Management organisation devoted to delivering high quality software and high availability systems enabling our business to deliver critical and trusted software to our customers in nationally critical sectors such as Defence and Healthcare

Your qualifications
Looking for a new colleague, we are hoping to find someone with a relevant IT education on minimum bachelor's level such as an AP in Computer Science, Information technology or similar. On top of this, we hope to find someone with five or more years of experience in the IT industry, preferably within IT operations and preferably a few years of experience with hyperconverged infrastructures. Technically we are looking for a strong foundation in virtualization technologies, network, storage, backup and general IT security practices.
The tech stack we can present for you, and prefer that you have experience with, include:

• Linux/Windows servers
• Systems monitoring & alerting (e.g. Grafana, SCOM)
• Kubernetes
• Hybrid Infrastructure including knowledge of Windows 11, Office 365, Active Directory and Azure AD
• Ansible, Bash, Go, Python or PowerShell
• General automation and potentially AI in operations

Furthermore, working in a multinational team, we expect that you are proficient in professional English, both verbal and written.

Please note that you must be able to present a clean criminal record and have lived in a NATO and/or an EU country for the past seven years as we work with security-classified projects. Read more here.

Never stop developing
Systematic is truly international, proudly Danish and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most. This is why we never stop developing. Here, there is room to be professional and personal. It is not just a place to work but a place to belong.

You can look forward to joining our Employees Club, which offers almost 100 social/professional events a year—plenty to choose from. Our colleagues also highlight our canteen, which serves a variety of delicious and healthy dishes each day. In addition, we offer several employee benefits such as paid Home Internet, health insurance, and a company pension scheme. Finally, we are always up for a friendly game of padel at our new padel court in Aarhus!

Start your development here
We will be assessing applications ongoing, as we wish to find our new colleague as soon as possible. If you have any questions in the meantime, you are always welcome to contact us on tel. +45 8943 2000 and ask for Mads Christian Mikkelsen, Senior Operations Manager.

Get in touch
Julie Lysbjerg Christensen

Senior Talent Acquisition Consultant