Nordic Sales/CRM Execution Manager

Location: Oslo

Other locations: Anywhere in Region

Salary: Competitive

Date: Dec 9, 2024

Job description
Requisition ID: 1567079

Location: Copenhagen, Helsinki, Oslo, or Stockholm

This position is Nordic, and you can work from either Denmark, Finland, Norway or Sweden. You will be a part of a Nordic team, working and reporting on a Nordic level.

The opportunity

At EY, we are transforming our sales focus and are looking for an experienced Sales/CRM Execution Manager to help us drive this change across the Nordics. This role serves as the link between our newly built CRM platform and our EY people, strengthening their ability to gain actionable insights and increased efficiencies when managing and targeting clients and opportunities.

We are undergoing one of the largest Microsoft Dynamics deployments globally and seek a skilled Sales/CRM manager to execute this deployment in the Nordics. Your mission will be to fully leverage the platform's functionality while ensuring proper adoption across our diverse business.

We are looking for someone who is consistently asking themselves – what can we do to make processes run efficiently and increase usage and adoption while being able to capture the right data and insights that can help drive commercial execution activities?

What you will do:

• Help drive the Sales Excellence transformation across EY in the Nordics.
• Develop and implement sales excellence strategies and processes to enhance customer relationships, drive sales growth, and improve overall customer satisfaction.
• Manage cross-functional relationships to understand business and function needs and help define the most suitable ways to leverage the CRM platform.
• Provide actionable insights by analyzing data trends and patterns.
• Support the Nordic business in identifying improvement areas and opportunities.
• Troubleshoot and resolve issues to ensure smooth adoption and usage of the CRM platform.
• Advise teams on best practices and contribute to sales strategies for lead and opportunity management.

Skills, experience and attributes that you would bring to the role:

• Proven experience in sales/CRM programs within multi-faceted, large, global organizations
• Experience in helping organizations adopt, deploy and leverage CRM platforms to increase sales excellence
• Awareness of technical principles and systems across a sales and CRM environment, including Microsoft Dynamics, but also in other systems that can bring learnings
• Strong analytical skills that mean you can dive into sets of data, understand trends and patterns, and apply it to the existing business for actionable insights that help to improve adoption and leverage
• Able to manage cross-functional relationships to understand their needs, the unique characteristics of their business/service offerings and help define the most suitable ways to leverage the CRM platform

• A proactive, problem-solving mindset focused on improving processes and driving commercial execution activities.

What you can expect:

• Be an integral part of the Nordic Sales & Commercial Excellence team.
• Hands-on opportunities to get to know the business and stakeholders.
• A chance to build the role and add value by combining functional systems and processes with behavioral adoption.
• A promising career trajectory with opportunities for internal growth and development.

What EY offers:

• Flexible working hours: With EY's hybrid working model, you can choose where you want to work from and define your own workday. We give you the freedom to balance work and personal life in a way that suits you best.
• Development: At EY, you have access to the world's largest online university, as well as the opportunity to pursue an MBA in Tech and sustainability. You have the freedom to expand your knowledge and develop your career as you wish.
• Stimulating work environment: EY offers good conditions in a stimulating, inclusive, down-to-earth, and friendly work environment. We greatly value the diversity and unique perspectives our employees bring with them.
• Competitive salary: At EY, we offer competitive salary conditions that reflect your qualifications, experience, and effort.
• Pension and insurance: We also offer competitive pension and insurance agreements for our employees, so you can feel secure and taken care of in the long term.
• Coaching: We have a large coaching network that supports you in reaching your goals and potential in your career.

Please note that the specific benefits may vary depending on the country of employment.

If you are ready to take on a challenge that will give you immediate hands-on responsibilities and open you up to a large Nordic, multi-functional organization, we invite you to apply to become our Nordic Sales/CRM Execution Manager.

Submit your application no later than January 9th, selection and interviews are ongoing. Please submit your application in English. For questions about the position, contact David Saito at [email protected].

At EY we celebrate differences and support it. Our employees bring their authentic selves to work every day. We promote diversity of thought, culture and background, and are committed to creating an inclusive EY environment for all employees. EY is an equal opportunity employer for employees and applicants. EY encourages applications from all backgrounds related to gender, age, ethnicity, culture, race, religion and belief, nationality, disability, sexual orientation and gender identity.

If you need any support or adjustments during the recruitment process or the employment, please contact our local recruitment team at [email protected]. You do not need to disclose any details about your disability or reasons for needing adjustments. Simply let us know what kind of support or adjustment you require and how it will benefit you throughout the process. We are committed to ensuring a smooth and inclusive recruitment process for all candidates.

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