IT Operations Administrator

Copenhagen

IT Operations

Full-time

On-site

Are you passionate about managing and optimizing IT systems? Do you thrive in an international and dynamic environment where you can make a significant impact? If so, we have an exciting opportunity for you!

Inpay, headquartered in the heart of Copenhagen, is seeking a IT Operations Administrator to join our IT Operations team. As a seasoned professional, you’ll work closely with technicians and supporters, guiding and mentoring them while assisting and supporting end-users with any IT-related issues they encounter. Your role extends beyond traditional IT support – you’ll bridge the gap between our tech-savvy and non-technical teams, ensuring seamless communication and exceptional service delivery.

The role is based in Copenhagen.

Responsibilities

• Microsoft 365 and Azure Cloud Services: Leverage and manage Microsoft 365 and Azure cloud services to enhance operational efficiency, scalability, and security.
• Performance Assessment: Continuously assess system performance and recommend improvements.
• Issue Resolution: Address escalated issues from technicians and engineers.
• Collaboration with CISO: Work closely with our Chief Information Security Officer (CISO) to ensure alignment with security policies.
• Endpoint and Identity Management: Utilize your minimum 2 years of experience in endpoint and identity management in the cloud (Hybrid) to enhance security and streamline processes.
• Stakeholder Management: Employ your risk-based approach to solve IT challenges and collaborate effectively with stakeholders.
• Regulatory implementation: Help implement and facilitate legal and regulatory requirements in collaboration with the GRC (Governance, Risk, and Compliance) and Security departments.
• SSO and SCIM: Streamline Single Sign-On (SSO) and System for Cross-domain Identity Management (SCIM) across critical business applications.
• Reporting to the Head of IT Operations: Collaborate with the Head of IT Operations to drive operational excellence and strategic initiatives.

Your profile:

• Platform Proficiency: Familiarity with Windows, Mac, iOS, O365 and Office Applications and managing these through Intune.
• Thorough experience with Microsoft 365 including SharePoint & Dynamics 365.
• Proficient in scripting and automation (PowerShell, Graph API, Automation Accounts, etc.).
• Network Knowledge: Thorough understanding of networking and cloud computing (Azure).
• Communication: Outstanding communication skills to collaborate effectively with stakeholders.
• Problem-Solving: Aptitude for solving complex technical challenges.
• Language Skills: Proficient in both written and spoken English.

We offer:
From flexible working hours to social events, professional development and health insurance, we strive to offer one of the best working environments around.

Ready to join?
Inpay is a cross-border payments company, connecting businesses and communities to a global banking network that helps them thrive. Since 2008, we've helped financial institutions, iGaming operators, corporates, NGOs and others move money to the right places quickly, easily and securely.

Our smart technology, innovative products, robust compliance and in-house experts from 45+ countries solve complex payment challenges with an industry-leading 99% transaction success rate. Regulated by the Danish Financial Supervisory Authority, we’ve been recognised as Denmark’s fastest-growing company, and Europe’s fastest-growing fintech.

Our headquarters are in the royal quarter of central Copenhagen, with further offices in London. You can see a snapshot of what working life looks like here.

Find out more about Inpay here.