Director, Supply Chain Excellence

Director, Supply Chain Excellence City: Copenhagen V Country/Region: DK Application Deadline: 6th of January, 2025 Are you ready to lead our organization’s supply chain planning transformation and drive excellence in planning processes, data management, and advanced analytics? Then keep reading.

At the heart of our HERO programme lies the implementation of O9, transforming supply chain planning across the value chain. This role will play a pivotal part in this transformation, contributing significantly to our future success.

As the Director of Supply Chain Excellence, you will hold a key role in optimizing supply chain planning processes through advanced technologies, including AI and Generative AI. You will lead the integration of these technologies, ensuring efficiency, accuracy, and innovation. Additionally, you will foster competency upskilling and AI literacy across the organization, equipping the team with the skills needed to create value through advanced planning and analytics. Your key responsibilities include:

HERO Planning Transformation:

• Co-develop and co-lead, alongside HERO leadership, the roadmap for transforming supply chain planning processes to align with organizational goals and industry best practices.

• Collaborate with cross-functional teams to implement advanced forecasting, store replenishment, inventory optimization, supply and production capacity planning, critical raw materials planning, and O9-enabled S&OE, S&OP/IBP planning.

• Govern value realization within the HERO programme, ensuring we achieve targets for availability, inventory, cost, and forecast accuracy.

• Manage the transition to new planning solutions, while maintaining support for and development of existing systems such as Logility.

Data Management, Reporting, and Analytics:

• Establish robust data governance frameworks to ensure data accuracy, accessibility, and consistency across the supply chain.

• Lead the design and deployment of advanced analytics dashboards and reporting tools to provide actionable insights for decision-making.

• Drive the adoption of predictive and prescriptive analytics to optimize supply chain performance, partnering closely with the Data & Analytics leadership team.

AI Literacy and Capability Building:

• Define and execute a strategy to embed AI and Generative AI literacy within the supply chain organization.

• Design and deliver training programs to enhance team skills in AI-driven planning and analytics.

• Foster a culture of innovation by promoting collaboration between supply chain professionals and data science teams.

Skills Development and Value Creation:

• Identify skill gaps and create a development framework to upskill employees in advanced planning, data analytics, and AI solutions.

• Collaborate with supply chain leadership, HR, and external experts to design tailored competency-building initiatives.

• Implement a continuous training program with a clear roadmap and history for skill enhancement within the supply chain team.

Leadership and Stakeholder Management:

• Act as a strategic advisor to senior leadership on supply chain transformation initiatives.

• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment and buy-in for change initiatives.

• Lead and mentor a team of supply chain planning and analytics professionals, inspiring excellence and innovation.

An inspiring leader and innovative team player
We are looking for a strong leader with proven experience in collaboration across departments and a determination to challenge the status quo. The ideal candidate is a strategic thinker with a hands-on approach, self-driven, proactive, and solution oriented. Excelling at prioritizing effectively in a fast-paced, dynamic environment is essential. Additionally, we hope you can demonstrate:

Key Qualifications

• 5+ years of experience in operations, supply chain, finance, and/or manufacturing.

• 3+ years in a leadership or people management role for high-skilled specialist teams.

• Experience in retail, fashion, or FMCG industries is a plus.

• Expertise in supply chain planning tools (e.g., O9, SAP IBP, Kinaxis, Blue Yonder).

• Proficiency in data analytics platforms (e.g., Power BI, Tableau) and familiarity with AI/ML tools, including Generative AI applications.

Personal Competencies

• Strong value chain capabilities and financial acumen.

• Exceptional analytical skills and strategic thinking.

• Expertise in cross-functional and cross-cultural collaboration.

• Excellent communication and presentation skills, adaptable to various audiences.

• A people-focused leader with the ability to navigate complexity and influence at the C-suite level.

Join us to lead the way in supply chain planning transformation, leveraging advanced technologies to drive sustainable growth and innovation.

Additional information
Global Career Band 3 – Director

Location: Copenhagen, Denmark

Reporting to: Vice President, Global Supply Chain

Direct reports: 3-4 FTEs (Global Office)

Travel Required: 20 days a year

Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora
Established in 1982, Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora’s products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand, using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 28.1 billion in 2023.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

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