Protection Officer - GBV

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a country office in Dhaka.

POSITION PROFILE
The Gender Based Violence Officer’s primary function is to execute quality implementation of the Gender Based Violence thematic area in synergy with the larger protection and child protection components which constitute the overall DRC programme in Cox’s Bazar. The GBV Officer, in collaboration with the GBV Team Leader, is also responsible for representing DRC in any relevant field based on thematic meetings with stakeholders and otherwise as needed. In addition, s/he will be responsible for producing work that is compliant with donors and internal DRC reporting and accountability policy and procedures.

Depending on the capacities and workload demonstrated, an Officer may be specialized in Response or Specific Prevention; or have specific tasks in both. Officers demonstrating capacity for both specializations will be offered the opportunity to switch when implementation planning allows, usually at the close of a project cycle.

DUTIES & RESPONSIBILITIES
Case Management

• Response Officers will provide case management services to services presenting at DRC GBV programmes in accord with the survivor centered approach explicated in the Inter Agency GBV Case Management Guidelines; trainings provided by or facilitated by DRC for case workers; ongoing supervision from the Team Leader or other designated technical supervisor; and guidance notes and formal instructions regularly provided for the DRC GBV team. They will directly provide the types of services for which DRC GBV trains, prepares and supervises them and accompany the survivors for services beyond the scope of direct service provision for GBV.
• Response Officers are obligated to participate in supervisions and trainings that serve as ongoing technical and processual directions for their cases. They must also seek additional supervision for cases where they are uncertain if regular supervision proves insufficient.

Specific Prevention Interventions

• Specific Prevention officers will execute specific prevention interventions in accord with corresponding standard guideline documents; trainings provided by or facilitated by DRC for specific prevention workers; ongoing supervision and discussion for contextual and resource use adaptation led by the Team Leaders or other designated technical supervisor; and guidance notes and formal instructions regularly provided for the DRC GBV team. Specific Prevention Officers are obligated to participate in supervisions, context adaptation discussions.

Overall GBV Programme Implementation

• In addition to the direct service provision responsibilities outlined above, Officers are required to collaborate with other GBV team members to ensure the overall comprehensive service quality of the GBV programme. Hence each is required to contribute to and participate in the maintenance of centers and service entry points as women’s and girls’ safe spaces; to link to other aspects of the GBV programme as appropriate.
• Officers are expected to ensure supplies/resources for women centers and other program activities as well as requests from DRC Support are requested in a timely manner and are efficiently utilized. Maintenance of stock inventories at the centers is expected.
• Monitoring and Reporting
• Response Officers are expected to complete and update all forms specific to a case viz. GBVIMS psychosocial intake forms, case action plans, SOAP notes, IPA assessments, IPA receipts, safety plans and suicide assessments in parallel with case interventions and submit to their line manager.
• All Officers will submit regular internal reports in the format and frequency assigned by the Team Leaders.
• All Officers are expected to submit timely and accurate reports in the priority order assigned by their line manager.
• All Officers are expected to treat the hard and soft copy data with which they are entrusted in accord with GBV guiding principles and GBVIMS Information Sharing Protocol.

Internal and External Coordination

• Response Officers are expected to have strong bilateral relationships with other agencies implicated in case management at field level in order to ensure quality case management.
• Field level internal and external coordination with other actors serving the participants in GBV programmes as well as key stakeholders in the community e.g. imams and majhis in camps and Chairmen in the host communities is a core responsibility of all Officers.
• For all internal and external coordination, Officers must refer to their supervisors for concerns beyond their scope of responsibility.

Supervision and Capacity Building

• Presence and participation in supervision is mandatory for all Officers. Officers are expected to ensure they receive the amount of supervision needed per case/EMAP session, whether through regular or additional supervision contacts and to follow supervision recommendations.
• Presence and participation in capacity building is mandatory for all Officers. Officers are expected to apply learning and reflection in their work.
• Officers who demonstrate reliability and technical skill may be delegated to serve as focal persons for supervision or capacity building to other members of the GBV team or external parties. The Team Leaders and GBV Manager will work to ensure this additional responsibility is done within a reasonable overall workload.
• All Officers are expected to provide ongoing capacity building to volunteers; and to Assistants based on Team Leader or GBV Manager requests.

Safety

• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near- misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these will be considered a disciplinary offence while it may also leave you, your colleagues and DRC Bangladesh, at risk.

All members of the GBV team are expected to model following the Code of Conduct, demonstrate clear and respectful understanding of team and organizational hierarchy and respect, support and extend capacity building support to subordinates, volunteers and/or other team members with a different skill set from them. They are also encouraged to flag high stress levels in the team to supervisors and remind peers about existing staff care services. Compliance with security protocols and email communication on running operations is mandatory.

SKILLS AND EXPERIENCES

• Minimum of 2 years’ experience working with vulnerable communities and service provision in Cox’s Bazar humanitarian GBV response or protection interventions.
• Experience in GBV or MHPSS strongly preferred.
• Experience of working with INGOs, NGOs or the UN.
• Good communication skills, empathy, ability to set boundaries, context understanding and stress management.
• Computer skills (Microsoft Office) required.
• Good organizational and management skills.

EDUCATIONAL QUALIFICATIONS

• University education in Psychology, Social Work, Sociology, Anthropology, Gender Studies, Law, or related field. Applicants from other fields who demonstrate relevant personal skills and critical thinking will be considered.
• Master’s degree in relevant discipline is preferable.

LANGUAGES

• English (Fluent in writing and speaking)
• Bengali (Fluent in writing and speaking)
• Chittagonian (Fluent in speaking)

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values.

POSITION DETAILS

• Type of contract: National
• Employment Band: H
• Start date: As soon as possible
• Duty station: Cox’s Bazar
• Closing Date for Application: 08 January 2025

WHAT WE OFFER

• Two Bonuses (paid on a pro-rata basis with monthly salary)
• Relocation Allowance
• Mobile Allowance
• Leave Encashment
• Group Life Insurance including Family
• Dental and Optical Benefits
• Gratuity
• Excellent Working Environment and Opportunity of Growth
• Various Learning and Development Platforms
• Applications must be submitted through the mentioned link on the page by clicking on the Apply Button.
• All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
• Mentioning three referees' details of your present supervisor and HR along with past employment’s supervisor with CV.

If you have questions, you can visit our FAQ page.

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.

***FRAUD ALERT***
It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.

Department:

Location: Cox's Bazar