Service Warranty Agreement Supervisor (m/f/d)

Join us in this role where you’ll be the first point of contact for the service provider for the entire duration of the 5-years-service contract. A close monitoring and permanent evaluation of their performance as well a fast communication line towards several internal stakeholders from various disciplines will be your core tasks.

Welcome to Generation Continental Europe
You’ll be part of Germany hub where you, together with your colleagues, will work closely with local management to support and monitor the safe and profitable execution of the maintenance contract for a total of 106 x 11 MW turbines in the German North Sea. We are an experienced team that values honesty, collaboration, and solution orientation in a flat hierarchical environment where everyone makes their best possible contribution, and we actively support and challenge each other.

You’ll play an important role in:

• being a central contact person at the operating site for the service provider during the 5-years Warranty Period
• ensuring that turbine supplier follows HSE Standards along with checking & approving the availability data transmitted by the contractor
• monitoring and evaluating the contractually agreed (Service Warranty Agreement) performance using key figures
• being the bridge between the supplier and various internal stakeholders/departments
• finding solutions and mediating operational and contractual challenges
• ensuring compliance with all contractually agreed frameworks and continuously transfer knowledge and collaboration to set up our own service teams until the end of the SWA.

To succeed in the role, you:

• have proven several years of experience in contract and supplier management
• have good technical understanding, experience in the service and/or troubleshooting of wind turbines
• possess very good communication skills and team spirit
• are fluent in written and spoken German and English skills
• are willing to work approximately 3 to 4 rotations per year offshore on the Service Operation Vessel (SOV).

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via accommodation@orsted.com.

Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country. We don't take applications or inquiries from external recruiters or agencies into account for this position.

About the job
Application deadline:
15 April 2025

Location:
Norden-Norddeich, DE

Field of work:
Operations and technicians

Employment type:
Permanent

Work hours:
Full-time

Workplace:
Hybrid (office and home-working)

Imagine a future with Ørsted

About Ørsted
- We develop, construct, and operate offshore and onshore wind farms, solar energy farms, storage facilities, and bioenergy plants in Europe, Asia, and North America.

- Our vision is to create a world that runs entirely on green energy.

- We’ve been ranked as one of the world’s most sustainable energy companies for the past six years.

- We’re headquartered in Denmark.

- We have over 8,600 employees, working in 15 countries and growing.

An inclusive team
Ørsted wants all employees to have the same opportunities for impact and growth, regardless of age, nationality, disability, ethnicity, gender, sexual orientation or beliefs. We’re committed to secure an inclusive work environment characterised by a respect for all people so everyone feels free to openly share their input and ideas.