Technical Training Specialist (Video Team)

ABOUT ESOFT
Esoft is one of the world’s leading real-estate tech companies, specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.

Our customers are real estate photography, media production, and real estate marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality.

The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark, Sweden, and Norway.

To learn more about our company’s business and culture, please visit: https://esoft.com/int/

At Esoft, we encourage all applicants from minorities, women, people with disabilities, and all other qualified applicants.

THE POSITION

• To design and deliver technical training programs for both in-house staff and external resources, ensuring alignment with production quality standards and supporting capacity development.
• To contribute to onboarding, upskilling, and the launch of new products, helping maintain consistent and efficient production operations.

RESPONSIBILITIES
Technical Evaluation & Quality Alignment

• Prepare materials and structures for skill assessments and technical tests;

• Evaluate and score technical tests submitted by in-house and external candidates to ensure alignment with quality standards;

• Identify skill gaps and suggest improvement areas based on test results and production performance;

• Collaborate with Quality Specialists (QS), Technical Development Specialists (TDS), and other stakeholders to ensure training content aligns with current production workflows and quality requirements;

Training Development & Delivery

• Design, develop, and implement comprehensive training programs for in-house and external resources (PTEs, group PTEs, vendors);

• Conduct onboarding and upskilling sessions for new and existing production resources across Production line;

• Develop clear training roadmaps, training materials, testing scenarios, and hands-on exercises;

• Provide live or recorded training sessions and workshops, both online and in-person;

Training Implementation & Monitoring

• Work closely with CM and production teams to schedule and align training programs with upcoming resource needs.
• Ensure all training programs are executed efficiently and consistently
• Monitor training effectiveness through performance tracking and feedback loops;
• Act as a technical support point during production, assisting editors with technical challenges and production workflow;
• Conduct post-training assessments and performance evaluations.
• Provide input and assistance in quality improvement initiatives.

Supporting onboard new clients and products

• Participate in the launch of new products and variants by training production teams on new workflows, techniques, and client expectations;
• Coordinate with relevant departments to ensure alignment across training and implementation phases;

REQUIREMENT:
Education:

• Bachelor’s degree in Design, Media, Multimedia, or related fields.

Experience:

• Proven experience in technical training or similar roles within creative/media production.
• Strong background in designing training materials and delivering effective training sessions.
• Hands-on experience with video editing workflows and tools.

Skills:

• Proficient in Final Cut Pro, Adobe Premiere, After Effects, Photoshop.
• Strong planning, communication, and presentation skills.
• Detail-oriented, proactive, patient, and able to multitask.
• Good English skills (reading, writing, listening, speaking).

Others:

• Good health, clear voice, no color blindness.
• Willing to work flexible hours or holidays if production requires.

Working time: 9h-18h (Mon-Fri)

Location: Han Viet Tower, 348 Kim Nguu, Minh Khai, Hai Ba Trung, Hanoi

WHAT WE OFFER
We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and in every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in training and development of employees.

• Attractive salary
• 100% SHUI in probation, premium healthcare package for individuals and family
• 12 AL/ year and 12 WFH days/year
• Daily meals provided
• Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
• Opportunity to learn from experienced leaders and managers
• Attendance in meetings, events, networking opportunities and training courses

If you have any questions, feel free to contact us at [email protected].