DSB IC5 Operations Manager

Location: Copenhagen, DK

Company: Alstom

Req ID: 501136

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Maintenance Operations Manager in Copenhagen we’re looking for?

Your future role

Take on a new challenge and apply your operations expertise in the sustainable mobility field of trains. You’ll work alongside dedicated and innovative teammates.

You'll play a crucial role in mobilising the maintenance operations for the new DSB IC5 trains commencing in 2027, ensuring efficient and high-quality service delivery. Day-to-day, you’ll work closely with teams across the business (Project Management, Fleet Management, Industrial, Supply Chain, Procurement, Engineering), plan and set up the maintenance operation organisation, and much more.

You’ll specifically take care of building up the maintenance operation organisation, but also perform key activities for the mobilisation of the maintenance operation.

We’ll look to you for:

• Managing activities on-site (Maintenance, Repairs, Overhauls, Warranty repairs) and coordinating all site functions, such as interfaces to planning, engineering, supply chain, and industrialisation.
• Building and managing production teams, including accountability, monitoring, and controlling production on a shift-by-shift basis.
• Managing staffing requirements for planned workloads to ensure flexibility and high levels of productivity, optimising organisation and skills/training.
• Ensuring production targets, quality standards, and safety requirements are achieved through effective execution of the production plan and resource management.
• Ensuring trains are delivered on time in a safe, clean, and fully functional condition to our customers.
• Maintaining depot infrastructure, equipment, and tools to required standards in a cost-effective manner.
• Identifying and managing site investments (budget, training, facilities) and overseeing the site investment program.
• Setting industrial targets and managing performance improvement and efficiency plans.
• Collaborating with fleet management to plan depot operations, ensuring customer, safety, and reliability objectives are met within resource and facility constraints.
• Proactively identifying areas for improvement through analysis of production/service operation reports and customer feedback, and initiating action to ensure enhancements.
• Managing relationships with sub-contractors and customers in collaboration with other parts of the organisation.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Proven experience in production management with a track record of high standards and productivity.
• Experience managing a team in a fast-paced environment.
• Experience or understanding of the railway industry or other transportation/travel industries.
• Strong initiative-taking and collaborative skills to achieve common goals.
• Excellent communication, listening, presentation, and writing skills.
• Fluency in English, proficiency in Danish/Swedish would be an asset

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.
• Work with cutting-edge maintenance technologies and standards.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.
• Utilise our collaborative working environment.
• Steer your career in various directions across functions and countries.
• Benefit from our investment in your development, through award-winning learning.
• Progress towards senior management roles.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Supply Chain Manager, Facilities, Supply Chain, Operations Manager, Supply, Operations

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