Technical Lead - Solution Engineering Manager

Overview
Are you curious and deeply passionate about technology and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our EMEA team as a Cloud & AI Solution Engineer Manager for ISV customers across EMEA at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

Microsoft believes that ISVs have the potential to change the world. These companies are transforming e-commerce, fintech, social media, gaming, and more. They have given us cutting edge applications that are changing the way we live and work. With Microsoft Cloud, we aspire to empower every ISV to innovate and scale our platform, and to grow through our regional ecosystem of customers, developers, partners and investors.

You will lead the Solution Engineer team, that acts as trusted advisors and subject matter experts. You will work with customers to realize their Cloud & AI transformation journey through cloud computing. We also support customers in evaluating their applications and business requirements, recommend solutions that meet their requirements, and demonstrate these solutions to win technical decisions. Microsoft Solution Engineer Managers build, develop and lead teams of Solution Engineers to identify and win over the technical decision makers in the Business and Tech departments of our ISV Customers. You and your team will drive technical decisions for the customer that helps them achieve Business value with the Microsoft Cloud Platform, and thereby secure long-term sustainable growth for the customer and for Microsoft. As a Solution Engineer Manager, you will be a key leader in helping customers embrace and succeed through Cloud & AI transformation. You will have proven experience developing a high-performance team through continuous coaching, and inspiration and excel at developing strong relationships and leadership connections to understand customer needs and partner ecosystems and the ability to leverage partner solutions to solve customer needs.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Team Coaching: Create team goal(s) with Solution Engineers to work as a team and lean more into sales discipline including tools and processes to drive revenue. Apply ‘Model, Coach, and Care’ framework through a consistent coaching rhythm.
• Customer Focus:. Cultivate relationships with tech leaders, business decision-makers, developers. Gain insights into their needs, broaden your network via social media, and seek out new opportunities.
• Stakeholder Management: Foster and sustain effective support from key stakeholders, both within and outside the organization. Remove barriers & orchestrate resources to facilitate smooth execution & progress of engagements.
• Demonstrating Solution Capabilities: Demonstrate capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem.
• Sales & Pre-Sales Leadership: Demonstrate strong commercial acumen by aligning technical strategy with business outcomes. Coaches the team to identify and qualify opportunities, accelerate deal velocity, and contribute to revenue growth through effective technical storytelling and value articulation.
• Customer-Centric Storytelling: Coach team members to craft compelling narratives that connect Microsoft solutions to customer challenges, using storytelling techniques to simplify complex technical concepts and inspire decision-makers.
• Executive Communication: Equip team to confidently engage with C-level stakeholders, tailoring technical messaging to business priorities and ensuring clarity, relevance, and impact in every interaction.
• Insight-Driven Engagements: Encourage the use of customer insights and industry trends to shape differentiated value propositions, enabling consultative conversations that drive trust and influence.
• Sales Enablement & Collaboration: Partner closely with account teams to co-develop strategic account plans, ensuring technical resources are aligned with sales motions and customer success goals.
• Pre-Sales Excellence: Champion the use of structured pre-sales methodologies to guide teams in qualifying opportunities, managing technical objections, and delivering winning demos and proof-of-concepts.
• Execution Management: Be able to ensure your team members own actions and are energized by our mission. Ensure they execute on Technical initiatives and also have excellent Pipeline hygiene.

Qualifications
Required Qualifications (RQs)

• Master's Degree in Computer Science, Information Technology, Business or related field AND in depth technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND proven capability in technical pre-sales or technical consulting experience OR a solid background in technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

• highly experienced in technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• Deep expertise with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• A solid foundation in people management experience (including leading virtual teams)

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Locations

• Denmark, Multiple Locations, Multiple Locations
• Netherlands, Multiple Locations, Multiple Locations
• Norway, Multiple Locations, Multiple Locations
• Sweden, Multiple Locations, Multiple Locations
• Finland, Multiple Locations, Multiple Locations
• United Kingdom, Multiple Locations, Multiple Locations