Artificial Intelligence Software Maintenance Engineer (M/F/D), REF. NO. 24_79239

For our customer in the ESA/ESOC located in Darmstadt, Germany, we are looking for an experienced Artificial Intelligence Software Maintenance Engineer, to help support end-to-end service covering the AI solutions IT resources, software framework and AI solutions developed in the last 2 years as part of the ESOC A2I Roadmap.

The work will be focused on the Operations, Maintenance, Sustaining and of the platform and solutions for ESOC needs, as well as interactions with the software Community around the software.

The engineer will join a multidisciplinary team helping to shape our AI strategy and showcasing the potential for AI through early-stage solutions. This is an excellent opportunity to take advantage of emerging trends and technologies and make a real-world difference.

Background:
Developed by ESOC's engineering teams, the Operations CompAnIon (OCAI) is an exciting breakthrough in space mission operations, harnessing the power of Artificial Intelligence to revolutionise decision-making processes and provide operators with a seamless, all-in-one solution.

In times of an ever-increasing complexity of systems to operate and fragmentation of the data produced, the tool empowers space operators by seamlessly linking and navigating through intricate space operations knowledge, becoming a ‘one-stop-shop’ solution for ESOC´s operators.

Structure:
The COSMIC activity is divided into two functions, namely a user support and software maintenance & operation.

The purpose is the provision of User Support and Software Maintenance & Operation Services to the Customers of the IDS systems that are under the responsibility of the Ground Segment System and Applications Division (OPS-GA) and the Ground Station Systems Division (OPS-GS) of the Directorate of Spacecraft Operations (D/OPS).

These services support ESOC’s core functions for spacecraft operations for ESA Programme Directorates or ESA Partner organisations. Their target is providing support to Mission Operations, developers and maintainers of the IDS software and to enable OPS-GA / OPS-GS to fulfil its mandate to develop, maintain and promote infrastructure applications.

You will provide to OPS-GA and OPS-GS with Software Maintenance and User Support services to provide both user support for the users of Infrastructure Data Systems (IDS), supported customer of the MOI and system maintenance for IDS supported in COSMIC.

The position will include tasks such as:

• Understand the challenges around the AI solutions, software framework to be able to provide software maintenance and user support and how integrating AI capabilities can help lead to solutions.
• Analyze and explain AI and machine learning (ML) solutions while setting and maintaining high ethical standards, to meet the needs of our AI strategy
• Providing user support
• Providing software engineering and system management support,
• Software development, maintenance and preparation of test environments
• Providing support users request and enquirers
• Modifying, fixing bugs and improving the IDS software,
• Interacting with Software Community to support selected inquires, distrubiting knowledge and sharing experience,
• Synchronizing developments of system versions across the community versions

Required Skills and qualifications:

• Two or more years of experience in applying AI to practical and comprehensive technology solutions
• Experience with ML, deep learning, TensorFlow, Python, NLP
• Experience in program leadership, governance, and change enablement
• Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns
• Experience in REST API development, NoSQL database design, and RDBMS design and optimizations
• Demonstrated experience, competencies and skills corresponding in the provision of a user support service or service desk.
• Experience, competencies, skills or user experience in one or more of the Agency’s IDS.
• Having demonstrable experience of the system code base, by either having actively participated in the development or maintenance of the system in a significant manner.
• Demonstrated DB administrator experience of one or more of the following databases: MySQL/MariaDB, Informix, Oracle, MS SQL Server, DB2, Hadoop, HFS, S3

Desirable Skills and qualifications:

• Bachelor’s or master's degree in computer science or related field
• Experience with innovation accelerators
• Experience with cloud environments
• Demonstrated system expert experience in one or more of the products identified in the EGOS System Baselines.
• Demonstrated expert user experience in one or more of the systems included in the SDE (JIRA, Jenkins, etc.).

What can Terma offer
At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the “best-in-class” solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace.

Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company.

• Great opportunities for training and personal development
• Challenges in advanced technical environment
• International and cosmopolitan working atmosphere
• An employment contract with an attractive package with extra-legal benefits
• Highly competitive salary

Additional information
For further information, please contact Mrs. Liliane Bromberg Carvalho, by telephone [+49 6151 860050] or by email [[email protected]].

To ensure that your application will reach us and is properly processed please apply through the link below with an up-to-date Curriculum Vitae and (ideally) a Cover Letter.

• This is a full-time position, located at the customer site in Darmstadt, Germany.
• The requested start of work is as soon as possible.
• Please note that applicants must hold all appropriate documentation and permits to work in Europe.

Application deadline:
As soon as possible