Technical Training Architect

Position: Technical Training Architect Location: Vancouver, British Columbia

Job Id: 2109
# of Openings: 1

Ballard has an exciting and immediate opportunity for a Technical Training Architect to join our Ballard Academy team. The successful candidate should have a tracking record of designing, developing, and delivering technical training content in automotive, transportation, aerospace, or similar industry. Your primary focus will be on ensuring that the content aligns with the Ballard Academy goals and objectives, particularly in supporting our customers. You will collaborate closely with various stakeholders and subject matter experts (SMEs) to identify training needs, develop effective training strategies, prepare training material and architecture, and implement training courses that align with the company goals.

This role is pivotal in ensuring that the workforce, OEM, end users and external partners are well-equipped with the technical knowledge and skills needed to contribute effectively to the company's success in the rapidly evolving field of hydrogen fuel cell technology.

Responsibilities:

• Develop clear and concise learning objectives aligned with customer needs and Ballard Academy goals.
• Design and develop technical training programs, courses, and materials.
• Ensure accuracy, relevance, and currency of training content incorporating industry trends and best practices.
• Collaborate with stakeholders to implement and deliver training initiatives successfully.
• Provide guidance and mentorship to trainers and team members.
• Develop technical training modules for different skill levels.
• Create engaging and interactive content by using the ADDIE model.
• Work closely with cross-functional teams for accurate and timely content.
• Strategize with stakeholders and SMEs for effective training solutions.
• Conduct training sessions via various delivery methods, customized for the audience.
• Explore innovative methods like VR/AR to enhance training.
• Collaborate with vendors for VR/AR technology in training programs.

Qualifications:

• Relevant technology Diploma in engineering or science.
• 3+ years of experience or equivalent combination.

• Proven experience in designing, developing, and delivering technical training in automotive, transportation, or aerospace industries.
• Excellent communication and presentation skills to convey technical information clearly.
• Strong understanding of instructional design principles and adult learning theory.
• Ability to work independently and collaboratively in a dynamic global team environment.
• Strong project management skills to handle multiple projects and meet deadlines.
• Effective collaboration with cross-functional teams and stakeholders.
• Hands-on experience with shop tools.
• Strong critical thinking, problem-solving, time management, and organizational skills.
• Be able to travel to customer sites for training delivery (~10% of time)

Nice to Have:

• Familiarity with Articulate360 and Canva or similar tools.
• Certification in training and development or related fields.
• Experience with technical instructional design software and e-learning authoring tools.
• Prior experience with hydrogen fuel cell systems or other automotive powertrains.
• Experience with 3D CAD software like Creo or SolidWorks

The typical hiring range for this position is $70,000 - $93,000. Ballard considers many factors in determining total compensation, including the successful Candidate’s job-related knowledge, skills, experience, position location, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual short-term and long-term bonus program, subject to program eligibility requirements.

As a Ballard employee, we want you to feel valued and appreciated for your efforts. That’s why we offer a competitive benefits package in addition to a performance-driven compensation philosophy. From bonuses to benefits, our people work hard, and we believe they should be rewarded for it. We care about career growth and development. We believe in work-life balance with tons of flexibility and rewarding benefits.

Extended health and dental benefits and employee assistance program
Paid time off
Retirement plan matching
Onsite fitness facility & yoga classes
Extensive learning opportunities, catalogue of development course offerings
People networks and mentorship programs (to name a few)

Note: The incentive programs, benefits, and perks have specific eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

*Due to the high volume of applications received, only those shortlisted will be contacted.
Our Values

Listen & Deliver | Quality. Always. | Inspire Excellence | Row Together | Own It

Ballard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates.