CSC Specialist

• Category: Sales & Marketing
• Location: Warszowice, PL

Have you already gained the first customer service experience? Or maybe you have knowledge of the economy or technical background, and you would like to use it in the customer service field?

If the answer is yes we have a great match for you!

We are going to give you the opportunity to gather deep knowledge about customer service in general but also, specifically in the rapidly growing cable industry.

Being part of NKT opens career opportunities as well as learning possibilities.

In the offered role you will be the part of Commercial Customer Support Team for Poland. The main purpose of this role is client-oriented communication,

building and maintaining mutual relationships by supporting our customers. You will be also responsible for handling the SAP system incl. the control of the warehouse stock levels.

Your previous experience and economic knowledge and will make an important contribution to the team members and the whole organisation.

Your primary tasks will be:

• Order processing in SAP
• Communication and building relationships with customers
• Preparation of reports by collecting, analyzing, and summarizing data related to open orders & stock levels
• After-sales activities related to complaints and drum returns
• Customers’ debt service
• Other administrative tasks in available IT tools (SAP, CONNKT, etc.)
• Engagement in local and global projects and other initiatives
• Supporting your colleagues in daily activities – we create a great team to support each other!

You will report to the Sr. Manager of Customer Support and cooperate directly with your team consisting of 12 people.

With your quality knowledge/experience, you will bring inspiration to our company which will make a great impact on your and our development and be part of the team

which accomplishes projects and milestones, by providing support through both practical advice as well as action. We are looking for enthusiastic and open-minded people who are able

to be creative and who are determined and able to ask questions and confront colleagues.

Additionally, your resume includes:

• Economical/Technical degree
• English – min B1 level
• First experience in customer service or sales field
• Knowledge of Microsoft Office suite programs, MS Word, Excel and PowerPoint
• SAP knowledge will be appreciated
• Analytical skills
• Negotional skills
• Structured approach

Contact and application
If you have any questions regarding the recruitment process, reach out to our HR Business Partner Katarzyna Organ: +48 662 229 761

About NKT
At NKT, we are all Connectors. We connect to develop leading technologies that enable the world’s transition to renewable energy - and we stay connected to grow as people and professionals. As a company, NKT connects a greener world with high-quality power cable technology - designing, manufacturing and installing low-, medium- and high-voltage power cable solutions and accessories that support the green transition. NKT is headquartered in Denmark, employs 4,500 people in more than 15 countries, and realized revenue of EUR 2,1 billion in 2022. We connect a greener world. www.nkt.com

What we offer:
Remote work possibilities

Flexible working hours

Strong safety culture

Exciting career development opportunities

Global company & Scandinavian culture

Hightech industry environment

Commercial and Tender Manager
Alma started her career at NKT and is working as Commercial and Tender Manager in Cologne. She feels inspired by the diversity and passion of our people.

Our culture

Life @ NKT
Our company culture is created by all of us - everyday.

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