Terminals Continuous Improvement Specialist

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Do you want to be part of creating the terminals of tomorrow in DFDS? DFDS Terminals are embarking on the journey of having a process mindset in the way we operate and standard approach for how to work with continuous improvement, which we refer to as the terminal way of working.

Be part of the movement - and play your part.
About the role
As a Terminal Continuous Improvement Specialist you will be part of standardising, simplifying, and implementing process efficiency in the terminal processes. The improvements and best practices identified are to be rolled out and implemented across the terminals to enable further digitalisation of the processes to deliver on the terminal efficiency program.

In this role you will be part of defining and implementing the continuous improvement approach and toolbox in the terminals and support local improvement initiatives. The continuous improvement approach will be a standardised approach adapted to the type of operation, while at the same time consider local conditions in the terminal.

When working with improvements a structured approach needs to be applied from describing the problem to be solved, understand the customer requirements (internal and external), and baseline performance, analysing and understanding the underlying causes to defining the future standardised process and finding the requirements and right solution to address the problem.

Key Responsibilities:

• Support defining and implement the continuous improvement approach for the DFDS Terminals, spanning from selecting the tools to be used, creating relevant material and providing the training of the local teams in using these.
• Support terminals implementing the terminal way of working covering operational excellence and standard processes and not least sustaining the new way of working.
• Make sure the right tools and capabilities are present in the global terminal organisation to manage improvement initiatives or projects successfully.
• Be part and work closely together with rest of the Terminals team to create a sustainable impact on the terminal way of working going from efficiency, safety, sustainability, and digitalisation.
• Be a part of the Terminals community and closely liaising with the Terminals to ensure that we support the terminals delivering on the terminals of tomorrow by leading and driving continuous improvement initiatives with local terminal team or across terminals.

The person for this position will have the following qualifications:

• Proven experience in continuous improvement methodologies (e.g. Six Sigma, Lean)
• Knowledge and experience in managing projects.
• Have excellent analytic and problems-solving skills and a data driven mindset.
• Good stakeholder and change management skills.
• Effective communication and interpersonal skills
• Flexibility to travel to support the local terminals.
• Desire to play a critical role in delivering tangible results to the terminal organisation through improvements.
• Is a quick learner, as many different projects, terminals, departments need to be managed at the same time.
• Excellent at English
• Formal education on minimum bachelor level or equivalent within relevant field.

Working at DFDS
Join the movement and grow with us.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Be a valued member of a diverse team at DFDS and help drive change together.

At DFDS, we promote a great workplace with a diverse and vibrant community. Our newly built headquarters in Copenhagen is a unique, modern workplace which received the award "Office building of the year 2023". Here, we enjoy our own game room, fitness facilities, cantina and café and a rooftop terrace with a beautiful ocean view, all just 5 minutes from the nearest train & metro station.

Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and ambition match this role, we’d love to hear from you. Send us your resume as soon as possible as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Department Office careers Locations DFDS Headquarter (Marmorvej 18, Copenhagen) People manager position No

About DFDS Denmark
We are a transport and logistics company providing the safe, reliable and efficient movement of people and goods - more than 12,000 colleagues, all committed to transforming our business into a greener and more digitised operation. We are proud of our role as part of the critical infrastructure serving customers and communities across Europe and further afield.

Be part of DFDS and be part of the movement.