Quality & Risk Manager

Copenhagen

Quality & Governance – Quality & Governance /

Full time /

Hybrid

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There is no quality healthcare without a quality dialogue. Today, that dialogue is broken; we need you to help us fix it.

At Corti, we are growing fast and are looking for fresh, senior talent to make sure we go in the right direction!

Doctors and nurses across the world are facing unprecedented challenges. When we meet them, they're dealing with heavy workloads, extensive paperwork, and the pressure of performing well, which in healthcare, can have dire consequences. This system is gradually undermining the passion and autonomy of our dedicated healthcare professionals, who entered this field to provide care, not to clerk.

Corti has built the world's premier AI assistant for healthcare providers. It listens in during patient dialogue, takes notes, writes summaries, journals and does quality assurance. When information is missed, or risk is high, it offers nudges and prompts to help steer the dialogue back on the right path. Entire countries trust Corti to deliver better healthcare, and our AI has already helped millions of patients, but we are just getting started.

If you enjoy working in a fun, autonomous, and collaborative team, guided by shared values, and a willingness to act, iterate, and learn then come join Corti as a Quality and Risk Manager and help us scale to the next level.

In this role you will ensure that our products and services meet the highest standards of quality and compliance. You will develop and implement quality management systems, assess and develop mitigation strategies of risks, and support the Director of Quality and Governance in implementing best practice methods and standards.

If this sounds interesting to you here’s a sneak peak of some of your potential teammates!

What will you do?

• Develop and maintain quality and risk management systems to ensure compliance with relevant regulations and standards.
• Conduct risk assessments and develop risk management strategies to mitigate potential hazards.
• Implement and monitor processes for continuous quality improvement.
• Support internal audits and inspections to assess compliance with quality standards and regulatory requirements.
• Collaborate with cross-functional teams to address quality issues and drive corrective actions.
• Stay updated and assess industry regulations and best practices to ensure Corti's compliance and adherence.
• Actively promote a quality culture and regulatory requirements awareness. Provide training and support to employees on quality management principles and practices.
• Support the Director of Quality and Governance in implementing best practices methods and standards.

You’ll thrive in this role if you have:

• A Problem-Solving Mindset - You should be proactive in identifying areas for improvement and be able to develop innovative solutions to mitigate risks and enhance overall quality processes.
• A team Player Mentality - Collaboration is fundamental in this role. You’ll work closely with various teams across the organization to implement quality initiatives and manage risks effectively.
• Excellent verbal and written communication skills.
• You have a ton of drive and the ability to thrive in a high-paced environment like Corti.
• Regulatory Compliance Knowledge - Familiarity with industry regulations and standards related to quality management and risk assessment is essential.

What background we’re looking for:

• Experience: Ideally, you have at least 2 years of experience in quality management or risk assessment, preferably within our industry or a related field.
• Familiarity with some of the regulatory relevant requirements, standards and guidelines. We (not necessarily you) assess AI regulation, Medical device regulations, Privacy regulation, ISO standards (9001, 13485, 14971, 27001, 42001, 62304, 62366, etc.), GMLP, NIST AI RMF, DCB0129, etc.
• Education: Bachelor's degree in a relevant field required, Masters degree preferred. Additional certifications relating to quality and risk management systems and MDR PRRC role qualification preferred.
• Demonstrated understanding of quality and risk management principles, methodologies, and tools (e.g. FMEA, DPIA).
• Experience in conducting risk assessments, developing risk mitigation strategies, and implementing risk management frameworks.

Practicalities

• This is a full-time position, starting as soon as possible.
• You will be reporting to the Director of Quality and Governance.
• The work location for this position is preferred in Copenhagen (hybrid).
• Yearly trip with the entire company - We went to Portugal last year!
• Investment in learning & developing you and your career.
• Paid parental leave.
• Company pension scheme.
• Health insurance.
• You will join a multinational team passionate about revolutionizing healthcare.

KPIs

• High compliance audit scores.
• Reduction in risk exposure.
• Implementation of process improvements.
• Cost savings or revenue generation.

Who are you as a person

• You are energized by purpose.
• You prefer truths over comfortable illusions.
• You don’t want a job where you watch the clock, but one where you make it count.
• You are looking for a community of people equally as dedicated.
• You embrace the pace of startup life.