Technical Training Specialist

ABOUT ESOFT
Esoft is one of the world’s leading real-estate tech companies specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.

Our customers are real estate agents and property-marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality. The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark, Sweden, and Norway.

To learn more about our company’s business and culture, please visit: https://esoft.com/int/

At Esoft, we encourage all applicants from minorities, women, the people with disabilities and all other qualified applicants.

JOB DESCRIPTION
TNA: Training need assessment

• Coordinate with Production Supervisor to identify and assess the training needs of production both in full-time and part-time of the team which’s in charge of, through job analysis, career paths and make a consultation with sourcing manager for training plan properly;
• Coordinate with PE, BD & QL to evaluate editor performance to ensure that training meet business needs and improving performance, required quality standards;
• Coordinate with HRBP team to assess employees’ skills, performance and productivity to identify areas of improvement for the Vocational training and Succession training for Editor, QC;
• Coordinate with each team to seek support from internal trainer to add on training resources, including working with both internal employees and training vendors to develop and deliver training.

Deliver assigned form of training:

• Develop individualized and group training programs that address specific business needs;
• Develop training manuals that target tangible results;
• Implement effective and purposeful training methods and core tools and techniques training that provides a solid foundation for entry into live production;
• Drive brand values and philosophy through all training and development activities;
• Keep abreast of training trends, developments and best practices.
• Effectively communicate with team members, trainers and management;
• Calendar/Booking system: Organize & manage classes and track training calendar both offline & online in areas of technical assignment;
• Trainee evaluation system: Set up a trainee evaluation system for timely improvement;

Being responsible for training types: Core skills training: upgrade skills training of existing style, recurring skill training: quality improvement training; training for new product, update style training;

Live production performance follows up: Tracking the result after training by following up the performance of editors during their live production and reporting to related departments for taking proper actions.

E-Learning Production: Coordinate indesigning, developing, and delivering engaging and effective educational materials for online learning environments.

Deliver training requests when onboarding new clients: Coordinate with Product Expert team + Production team to hand on the material from Expert team in order to deliver training courses to Production editors or vocational editor trainees.

Internal production optimization: Coordinate with the Quality team in testing, implementing, measuring and upgrading existing products.

Provide additional support on: Consult Quality team in improving quality system procedures: Setup system workflow, develop/update system, delivery system.

JOB REQUIRMENT

• Bachelor's Degree in any fields, basic English communication
• At least 3-5 years of experience in using Photoshop, Camera Raw, Bridge
• Having basic Video Editing Software to design E-learning
• Design content and methods for different levels of trainees;
• Presentation skills;

WHAT WE OFFER
We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and in every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in training and development of employees.

• Attractive package
• 100% SHUI in probation, premium healthcare package for individuals and family
• 12 AL/ year and 12 WFH days/year
• Daily meals provided
• Experience in increasingly challenging and engaging real-world marketing projects.
• Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
• Opportunity to learn from experienced leaders and managers
• Attendance in meetings, events, networking opportunities and training courses

Working time: 9h-18h, Mon-Fri

Location: 348 Kim Nguu, Minh Khai, Hai Ba Trung, Hanoi

If you have any questions, feel free to contact us at [email protected].