PLM Trainer – with the end user in mind

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.

The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations.
Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.

Are you passionate about training others? Do you want to be part of a team in development? Do you bring experience with performing both classroom and virtual trainings?

Then you might be our new PLM Trainer!

Your challenges
As our new PLM Trainer, you will be an integral part of the Product Lifecycle Management team which focuses on training deliverables for Windchill RV&S. The team members are based in Østbirk and Hørsholm, and you will be based in Østbirk. You will report to the Director of Product Lifecycle Management (Ida de Jong Krarup) and become part of our team of 14 colleagues that are part of the Technology and Modularisation department within VELUX Innovation Center. In our department we have an architect for our different PLM systems, a Lead Architect, a PLM Trainer in Windchill PDMLink and Creo, a PLM Operations Lead, 2 Project Managers, an Agile Coach, and 3 student assistants.

In our team, topics are discussed in a casual tone and with a high degree of interaction between you and your colleagues, and we highly appreciate and support a collaborative environment.

In your role, you will

• Lead, define, maintain & deliver training modules and programmes (e.g. Requirement Management, Software Requirement Management, Test Management, Ordering Tests, Risk Management, etc.) and programmes (in Workday)
• Have the overall responsibility for maintaining Windchill RV&S training material (updating training videos to reflect changes in functionality and processes).
• Author, deliver and maintain training material for Windchill RV&S (training videos, training slides, FAQs, cheat sheets & classroom training)
• Work closely together with Subject Matter Experts, Business Process Owners and PLM Operations.
• Collaboration with Windchill RV&S SMEs to ensure relevant business documentation is maintained and current. E.g. Business Process Guidelines and System Descriptions.
• Ensure that information/documentation on our Windchill RV&S support site is accurate and up-to-date (in collaboration with PLM Student Assistants).
• Promote/Advertise Windchill RV&S to business stakeholders – improve adoption/user satisfaction/user confidence

Once you get settled in the role, we would also like you to focus on the following topics.

• Assist managing and planning our quarterly Windchill RV&S system releases in collaboration with our Architect/application partner (Planning release milestones, development efforts, release scope, Release Board Meetings).
• Lead on planning initiatives (with PLM Operations) to resolve “pain points” captured in our yearly PLM Survey
• Assist authoring communication material for our quarterly Windchill RV&S system releases (Release Notes, What’s New Videos, Viva Engage and Support Site updates)
• Capture and mature business needs, rationale and business benefits on User Stories – handover to Architect for technical refinement/opportunities

You should expect 5-10 travel days within Denmark (typically to Hørsholm HQ) per year.

Your qualifications
It is essential and required that you

• Bring experience with both class room training and virtual trainings, and preferably within training focused on systems and processes.
• Have a natural and dedicated interest in getting to know (and test) the system at hand, with the purpose of understanding it better before training others.
• Are an outgoing person, who feels comfortable talking to and engaging our system users.
• Speak and write English proficiently

It is seen as a benefit if you

• Have experience working with Windchill RV&S, or a similar Application Lifecycle Management tool (e.g. IBM Doors, Code beamer).
• Have experience working in Agile Operations setup (e.g. Azure DevOps)
• Are able to have a conversation in Danish (minimum intermediate understanding and speak)

Your opportunities
You will be part of an international company where commitment and mutual respect are among our core values. Teamwork and commitment are essential to the way we work. We believe in empowering people, and we support this through delegating responsibility and investing in people who want to make a difference. We work as one team to achieve our targets, and we need your good spirit and commitment to meet our goals.

At VELUX, we have committed to reduce our emissions in line with the most ambitious pathway of the Paris agreement and to go beyond our value chain to capture the equivalent of our historical emissions. We will achieve a 100% reduction in our operational emissions, halve our value chain emissions and capture the equivalent of our historical footprint from operations.

Application and contact
Read more about the VELUX Group at www.velux.com, where you can also learn more about working at our company and what to expect in our recruitment process.

We are looking forward to receiving your application and CV as soon as possible. Please note that, due to the upcoming Summer Holiday period, you may experience a delay in response to your application.

Equal Opportunity Employer
VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.

Location: Industrivej 12 Østbirk