UX/UI Designer

København S, DK, 2300

Job ID: 25023
Are you a passionate designer looking to have an impact on the financial experience of 11 million customers across the Nordics? If yes, then you’ll fit right in!

Nordea’s Customer Experience & Design team is rapidly growing, and we are looking for a UX/UI Designer to strengthen the Business Banking design team. This is a chance for you who love tough problems and want to help to shape the next generation digital customer experience.

Working with highly trained and international teams in a fast-paced agile environment you’ll play a part in making us digitally native. Designing top-notch banking solutions to serve our customers’ continuously evolving needs – through innovative methods, collaboration with fintechs, etc – is what excites you.

In Nordea, you will get the opportunity to apply your creative skillset to a variety of hard digital challenges – from building personalized banking interfaces that are simply beautiful, to creating the next generation of customer support, to bringing the customer experience strategy to life across four countries.

Read on if you are ready to embark on a learning journey that will lead the way and push the limits in transforming the future of banking.

About this opportunity

Welcome to Nordea’s Designer Community. The team is located in Copenhagen and includes all talent - Content, Service, UX, and UI Designers - necessary to shape the future of banking today. We hope you’re as excited about joining us on this transformational journey as we are!

Inside Nordea, we add value by working at the forefront of intuitive, innovative, and beautiful products that enable our customer. We strive to learn and understand our users’ needs, behaviours, and emotions that inform product strategy and design decisions.

What you’ll be doing:

On a daily basis, you will work with native mobile or responsive web design projects from concept to development, while working side-by-side with our Designers, Developers and Business Stakeholders. We are looking for someone that is curious, continually looking for ways to grow their design skills, to work with our product development teams, to think critically about what we’re doing and how to improve the customer interactions through empathy.

• Designing solutions for complex customer needs in native mobile or responsive web platforms
• Partnering, influencing and supporting other cross functional delivery teams to shape the digital product or vision using Design practices
• Working with the User Research teams to gather insight, test hypothesis and incorporate customer feedback into solutions
• Continuing to stay abreast of the latest design tools and techniques, customer needs, behaviour and perceptions, as well as business and industry drivers

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you

• Have a passion for all things design related, with a desire to push the boundaries of design and customer experiences
• Have strong communication skills, including presentation skills and the ability to explain your design decisions
• Have strong work ethic, underpinned by a positive attitude and a passion for learning and growing
• Possess an immaculate attention to detail
• Are a well-organised, independent and curious self-starter with a proven ability in enabling and producing high-quality design
• Want to create a real impact at scale

Your experience and background

• 3+ years of digital product design with a multinational brand, design team or similar
• BA/MA degree in Art, Design, HCI or a related field
• Experience working with multi-disciplinary teams and digital technologies
• Good understanding of UX and UI design, accessibility standards, and digital trends
• Ability to create user flows through detailed sitemaps, wireframes, and related documentation
• Skills to rapidly iterate designs and prototypes
• Ability to extract customer insights from data-driven environments
• Experience in applying Design Systems to your work
• Comfortable facilitating meetings and workshops

If this sounds like you, get in touch!

Next steps Submit your application no later than 10/07/2024. At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.