Insights Specialist

Why do we need you?
As our Insight Specialist, you'll play a pivotal role in our journey towards becoming a truly customer-centric company. Your expertise will drive our marketing strategies through thorough research and insightful analysis.

Your new team
Join our dynamic product marketing team, where your ideas and initiatives are appreciated, and you will receive trust and responsibility from your manager. The team comprises 11 highly skilled colleagues with diverse backgrounds, incl. a fellow Insight Specialist. Additionally, you'll be integrated into a broader Milestone group of research and insights specialists who share your passion.

Key Responsibilities

• Research and analytics
  • Design and conduct qualitative and quantitative customer research projects, leveraging surveys, interviews, online feedback analysis, and 3. party data.
  • Data retrieval and analysis from 1st party data.
  • Analyze and synthesize data to extract actionable insights to inform decision-making across the Product Marketing team and broader Milestone.
• Project management
  • Assist in managing research projects, ensuring timely delivery within scope, and effectively communicating findings to relevant stakeholders.
• Upskilling and customer advocacy
  • Act as a subject matter expert and customer advocate within the organization.
  • Collaborate closely with colleagues and assist with insights projects.
• To succeed in this role, we imagine you have:
  • Proven experience in customer insights, market research, or related roles.
  • An analytical mindset with the ability to interpret large datasets.
  • Quantitative skills incl. questionnaire building and analytics.
  • Qualitative skills incl. planning and execution of interviews and observations.
  • A commercial mindset and the ability to put insight into a commercial context.
  • Excellent communication skills, translating complex data into clear, actionable recommendations and insights.
  • Excellent organizational and project management skills and experience leading projects to completion.
  • Proficiency in English, both written and verbal.
  • Experience in the tech industry, particularly with SaaS or cloud-based products, is an advantage.

At a personal level, you are enthusiastic, thorough, and inclusive in your behavior and ways of working. You have a positive attitude, are self-motivated, and can work on several projects simultaneously.

We encourage you to apply.
Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy that aligns with our core values to ensure success for you, your team, and the wider Milestone organization.

Interested?
If this sounds like a good next step in your career, apply as soon as possible as applications will be reviewed on a continuous basis, but no later than August 4th.

How to apply?
You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Please note that the position is on-site at our headquarters in Brøndby, Denmark, and requires that you hold a valid Danish work visa.

Location:
Copenhagen, Denmark