Head of Commercial, Services

Who we are
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, education, professional experience, ages, and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. While aiming to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not just optional, it is essential.

Why this role is important to us
The main purpose of this role is to drive strategic, complex, highly competitive and innovative Services engagement commercials deals for both prospects and existing customers across the entire value chain that SimCorp offers: PS (Professional Services), Application Services, Platform & SaaS as well as BPaaS (Business Process as a Service) just to name a few.

This is a global role that will collaborate with our local/regional Sales and Presales teams to ensure that we maximize the outcome value created for our clients as part of our offerings. You will report directly into the Global Head of Professional Services.

What you will be responsible for
For strategic deals, taking a leadership role in

• Mobilizing the Client Services A-team, orchestrated by the Service Engagement Director in charge (PS, SaaS innovation, SaaS Operations, including external partners)

• Aligning energies from the different parties involved outside Client Services: Land/Customer Success Management, Sales specialist (Cloud, BPaaS), Presales, GTM (Go-to-Market), Offer Line Managers, Global Sales until contract closure and handover

• Supporting developing the winning strategy, coaching the field team, driving the negotiations and customer closure

• Governance with SimCorp C-level sponsoring strategic opportunities

• Once closed, handing over to PS, SaaS Operations and BPaaS

Growing the new Services Strategic Engagement (SSE) team

• Regional Service Engagement Directors reporting in dotted line to you

• Building the services sales excellence operating model from opportunity identification to contract closure and handover to PS, SaaS Operations and BPaaS

• Supporting the growth of the SSE team, attracting Service Engagement Director talents, team animation

Ensuring internal alignment at all times

• Aligning with Cloud and BPaaS commercials teams to ensure “one SimCorp face to the client”

• Contributing to the definition of new service offers, pricing models, triggered by strategic deals definition. Co-operation with GTM, SaaS Innovation, SaaS Operations, Consulting, PS, Offer lines, Service Portfolio Management

Actively participating in the Professional Services Leadership Team

• Working hand in hand with regional Head of PS, Delivery Excellence, Value Services, Advanced Delivery Center

• Running the Services bid management process and deal reviews for all Services deals in conjunction or collaboration with stakeholders

• Driving order intake forecast and walk to target with the regional Head of PS, Sales and Customer Success Management

• Providing input into the Commercial Leadership Team via the Head of PS

• Job KPIs to be defined: mix of Scorecard and order intake achievement for strategic deals

What we value

• You are motivated by creating success for our customers and have an in-depth understanding of how to deliver best in class customer experience globally

• You possess a strategic mindset, can identify opportunities and translate them into tactical and strategic actions

• You are an efficient collaborator who can engage stakeholders across functions

• You understand the business marketplace you operate in and make sound and profitable decisions for the organization

• You are an effective communicator and able to create a network in and outside the organization you work in

• Experience in leading diverse, global teams and bringing together different cultures

• You can cultivate innovation by ensuring that varied perspectives are included

Benefits
An attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work life balance and opportunities for professional development: there is never just one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

Next steps
Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. For any questions you are welcome to contact Rita Jeziorowski, Senior Talent Acquisition Partner, at [email protected]. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

#LI-Hybrid

Location: London

Additional location:

• Vienna
• The Hague
• Brussels
• Bad Homburg
• Copenhagen
• Paris