Business Onboarding Specialist Back Office · Copenhagen, Denmark

At Lunar we are democratizing the power of money and changing the way we all bank, pay, and invest. We have grown by leaps and bounds since starting in Aarhus in 2015 and are now considered a major player in the Nordics with offices in Copenhagen, and Stockholm, as well as employees working remotely across Europe.

Our Welcome team is looking for new friends to join us in our brand-new Copenhagen office next to Marmorkirken. Your responsibilities will reach the entire Danish market and be a pillar for best practices in the rest of the Nordics. This opportunity is for you to expand and build upon your career through increased responsibilities and growth talks with your new Team Leader Mohammed Kadim.

As our new Business Onboarding Specialist, your task will consist of performing Initial Due Diligence on new applications. This includes initial screening, telephone contact with the customer, and uncovering the business model and risks. We bear great responsibility regarding our professionalism, ensuring we are up-to-date on current legislation and meet the legal requirements to know our customers. It is essential to have uncovered and mitigated any potential risks. This goes naturally along with the best customer experience which in our perspective contains a high-performing mindset of speaking with our customers about their business plan and to fit their professional needs through our products.

The onboarding of new customers isn't just a process, it's a milestone for our customers, and with each new onboarding, we bring direct value to the growth of Lunar!

We welcome all to apply to this exciting and impactful role and look forward to following up with candidates who we believe are the best potential fit based on the following criteria:

• Customer-obsessed and enjoys engaging with customers in verbal and written communication.
• Native Danish speaker who can help customers in English when needed.
• An ambitious person who enjoys getting things done and thrives on performing at their best and a high pace.
• Balance quality and efficiency
• Are an analytical and critical thinker, adept at handling complex issues and identifying suspect behavior or patterns.
• Are curious and asking questions comes naturally to you.
• Are team-focused through personal contributions = We win as a team
• Have an interest in KYC (know your customer) and AML (anti-money laundering), and experience working with it is preferable
• Work well in a fast-paced environment, actively engage in risk-taking discussions, challenge norms, and see solutions to obstacles.

If this opportunity excites you, we’d love to hear from you. Apply now and let us get to know you better!

Want to know more about what we’re up to? Follow us on LinkedIn 📢 for business announcements and releases, check out our Instagram 📸 for an inside scoop on what it’s like to work here, and visit our blog 💻 for the latest tech and product insights!

Depending on the regulations in the country you will be employed, we will ask to see or obtain information about your criminal record.

Department
Back Office

Locations
Copenhagen, Denmark

Employment type
Full-time