Senior Product Owner VestasOnline

Do you want to have an integral part in taking the VestasOnline B2B customer platform for wind turbines owners and prospective customers to new heights then we are looking for you. We are expanding our product organisation around our customer self-service solutions with a new dedicated product team and you will play a key role in the establishment of the team and in setting the strategic product direction within how Vestas more efficiently can enable customers to easily find, download documents and content and ask questions about their Wind Turbines. The team will play a crucial role in supporting the Service organization to ensure an anticipated growth in Giga Watts and wind turbines under service and to enable our customers who require our support to operate their assets. The team will be designing and operating a Web UI on VestasOnline and be using latest AI & ML technologies to automate more customer inquiries and touchpoints and to timely provide valuable answers to our customers. If this sounds interesting, then you might be our new digital Senior Product Manager in Connected Customer Channels for our Content and Knowledge sharing team.

Digital Solutions & Development > Digital Solutions > Connect Channels

In order to achieve Vestas' growth targets for the coming years a fundamental shift in how we operate - commercially as well as operationally - is required. Digitalization is a key element of this shift in operation. The Digital Customer Channels & Experience department within Digital Solutions is responsible for building the digital customer channels including building products targeted to Vestas' customers as well as enabling other internal product teams across Vestas working on customer facing solutions. We are in the process of maturing our in-house led digital product teams who is responsible for designing, building, and continuously optimizing our digital products following a product-focused operating model. As our new Senior Product Manager for VestasOnline - Customer Power Plant Content & Knowledge sharing you will join a Product Department consisting of 2 Product Areas where Connected Channels currently consist of 4 product teams.

Responsibilities

• Craft the product vision and strategy together with stakeholders across Service Commercial Management, Service Operations, Vestas R&D and Digital Solutions (DS)Build and continuously update the Product roadmap based on user insights and commercial strategy
• Facilitate discovery activities with customers and stakeholders across Vestas to identify improvement areas or new product opportunities
• Install a user centric, evidence guided and value focused mindset within the product team and among stakeholders and use this to guide the team when prioritizing for future opportunities to solve
• Define EPICs, User stories and Sprint Goals incl. acceptance criteria together with Tech Lead based on qualitative and quantitative user data
• Define quarterly Goals and Key Results (OKRs) together with your team based on dialogues with stakeholders, other product teams, Technical Area Lead and Product Leader
• Work closely with other Product Teams to promote shared outcomes within the Customer channel, across a larger value stream or within a strategic program

Qualifications

• +5 years' experience working as Product Owner or Digital Product Manager and experience from working with a high-code digital product
• Alternatively you have +5 years' experience from working in a specialist role where you have integrated internal projects / roll-out of new digital solutions to customers within a B2B industry where customers are having industrial assets they need to operate
• Proven history of successfully navigating a matrix organizational set-up as well as proven experience developing cross functional teams
• Experience defining objectives and key results and using the OKR framework
• Experience with setting direction for a software engineering team within design, delivery and optimize a digital product
• Fluency in English in both oral and written - Danish is not a prerequisite
• Bachelor's or Master's degree

Competencies

• You think commercially when developing your digital product and how you motivate your team; i.e. focusing on who are you enabling with your product and what is the value proposition of your product to the users/teams and to Vestas
• An effective communicator and storyteller who can articulate value to stakeholders on multiple levels in the organization
• Can communicate effortlessly to stakeholders on different levels (i.e. business level, management level and technical level) and can toggle between attending to detail and steering company strategy
• Basic technical understanding of data- and software engineering principles
• Ability to engage and align multiple stakeholder viewpoints and combine into a well crafted product vision and roadmap
• A great facilitator of cross-team workshops and discovery activities
• Can set direction for your digital product but also deliver on your plans and achieve measurable results
• Can motivate and involve your team members in different product decisions (you work as a team and succeed as a team)

What we offer
You will have an integral part in fulfilling Vestas' digital commitment of bringing to market a sustaining valuable and useful digital experience within a Product-oriented digital organization. As Senior digital Product Manager for VestasOnline - Team Customer Power Plant Content & Knowledge sharing you will set the product vision for the product team. We work with product-led disciplines such as digital product strategy, continuous insights gathering and run tech & design spikes to foster a learning mindset and to validate assumptions before we prioritize and ship user value. We work in a product trio setup where you will be collaborating closely with your Lead engineer and Product Designer to craft and continuously improve your digital product. You will become part of a growth area and join a great collaborative and diverse department.

Additional Information
The role will be based in Aarhus, Denmark. No relocation or sponsorship cost is available for this position.
Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Please be advised to apply on or before August 18th 2024.

BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.