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Area Controller for Denmark

H&M Hennes & Mauritz A/S



Job Description
We are now searching for an Area Controller for H&M Denmark.
Being an Area Controller at H&M means focusing just as much on business and profitability as on motivating your team to do the same.

As an Area Controller, you work close to the core of our business – Our Stores. Your main objective is to drive sales and profitability growth in your area, covering approximately 20-25 stores. You’ll be given plenty of responsibility from day one, and with excellent leadership skills the career possibilities are endless.

In your role, you lead with vision and develop the salesmanship and profitability mindset of our Store Managers, Area Teams, and Support Functions. Together with the Area Team you are responsible for maximizing the profit in your Area by securing the store operations, driving selling, and improving the customer service offer.

Key responsibilities
Your responsibilities will be, but not limited to:

Increase Selling: Together with your Area Team you ensure strong Commercial Execution in stores. You Identify and act on business opportunities to improve the performance of your area. You follow up on your actions by using commercial KPIs.

Scheduling & Staff Planning: You are responsible for securing the scheduling and best practice processes that effect the customer experience. Together with the Store Manager you define the staff level per task, day and hour to secure the right amount of resources at the right time.

Securing Operations: You educate Store Teams on operational best practices and ensure that the setup of the store is optimized to deliver great customer experience and high task efficiency. Educating Store Managers is a key part of this process.

Cost Control: You follow up and act on the Salary Cost development in your area. You constantly search for opportunities to optimize these. You are aware of the Shop Costs deviations and together with relevant functions, you initiate corrective actions accordingly.

Coaching & Training: You educate Store Managers on how to identify selling opportunities and take actions to improve the customer experience. You are the profit coach within your area and secure the knowledge among all stakeholders. You train controlling talents and drive their development to secure succession within the market.

Qualifications
Being part of our omni journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future. This is an opportunity for openminded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you’ve got.

What you need to succeed
Besides your personality we see that:

  • A minimum of 3-year working experience within retail, consulting, or business analysis.
  • Strong analytical skills and ability to train and coach the Area- and Store Teams.
  • Strong track record of working analytically in Excel.
  • Clear logical thinking and well-developed analytical skills – You turn analysis into action!
  • Detail-oriented, with strong organizational, time-management, and interpersonal skills.
  • A natural leader with an ability to inspire others to perform at their very best.
  • Passionate about retail and developing the customer experience in-store.
  • Interest for working in a dynamic team and fast-paced environment.
  • Strong business mindset, great communication skills, and a true team player.
  • University degree within a business or another academic field would be an advance.
  • Fluent written and spoken English.
  • Fluent written and spoken one of the Scandinavian languages.

Additional Information
The position is a full-time, permanent role, based in our Support Office in Copenhagen, starting in mid-August. If you feel that your experience, skills, and ambitions are a match, please place your CV and Cover Letter in English no later than July 14th, 2024. We process applications here after, but we reserve the right to take down the job posting if the right candidate is found.

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. You can find the perks and benefits specific to our local market through our career site or use this here. Please note that they may differ between employment type and countries.

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

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H&M Hennes & Mauritz A/S

Marketing department. Amagertorv 21, 4. Sal., 1160 København K

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