International Customer Service Agent

Kanpla Aarhus Full-time

Salary Competitive

Become a part of Kanpla's customer team! 🌍
Become Kanpla's next Supporter and help shape our support organization in countries like the Netherlands, Norway, Sweden and the UK. Your mission: Be the cornerstone ensuring seamless and elevated customer experience for our fantastic customers throughout Europe. Foster strong relationships, drive operational tasks, and transform challenges into triumphs.

🚀 Join us on an exciting journey 🚀
From humble beginnings as a school project, Kanpla has quickly evolved into one of the fastest-growing startups in the Nordics. With over 150,000 users on our platform, we are now the leading solution in the Nordic region within the canteen industry. Thanks to our latest investment round from a Dutch VC, we are now rapidly expanding across Europe. The team currently consists of +30 talented colleagues.

You will be:

• The next Support Manager at Kanpla, helping shape how we deliver outstanding support to customers internationally.
• Working closely with both our Customer Success managers and the product team, focusing on product optimization.
• A key player in operations, both B2B and B2C through our support channels.

Why work at Kanpla?
Our goal is to bring canteens and kitchens into the digital age by delivering the best solution to the industry. With a focus on reducing food waste, saving administrative time, and providing the best app experience for +200,000 users.

Be part of an energetic company culture with high ambitions for the future. Join a fun, informal, however, ambitious team. Work with a product that delivers value and joy for many people. Become part of a workplace with a focus on personal development. Step into an international company culture with 10+ nationalities in the team.

We believe you are:

• Fluent in English: (Norwegian, Swedish and Dutch are also a big plus)
• Ambitious and motivated: Ready to face challenges, grow, and take Kanpla's service to the next level.
• Structured and analytical: Structured in your approach and have the product's development in mind through customer feedback.
• Fluent in English: Fluent in English, suitable as a professional skill.
• Tech Savvy: Have a flair for IT and are curious about a deeper understanding of Software.

Our promise:

• Ground for personal development: At Kanpla, things move fast, and the company is growing. The same goes for our mission with you, which is why we invest resources and time in your personal development.
• Competitive salary
• Fun work culture bringing pleasure to work life

Learn more about Kanpla here:

https://techcrunch.com/2023/01/26/danish-startup-kanpla-wants-to-help-canteens-cut-food-waste /https://kanpla.io/

Ready to be part of Kanpla's exciting journey?

Join our mission.

For more information or questions please contact us at [email protected]