Business Process Owner (PSA)

With close to 3,000 employees, we are one of the largest tech consulting companies in the Nordics. To put it simply, we help people create value in the complex landscape of digital transformation.
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twoday is the leading digital transformation partner in Northern Europe with a global presence. With approximately 3,000 technologists, we collaborate with the most admired private and public organizations to deliver cutting-edge digital solutions. Our deep industry expertise includes Data & AI, software development, digital experiences, and business applications. Operating across the Nordics and Lithuania, our team generated a revenue of 280 million euros in 2023, serving over 8,000 customers and supporting their digital transformation journeys.

We are seeking a dedicated Business Process Owner (PSA) to take lead on the implementation of a new Professional Services Automation system in our digital transformation program. A common PSA system will enhance collaboration across the company, streamline and automate business processes, and accelerate our growth trajectory.

The key outcomes we aim to achieve with the program include:

• Implement a unified Human Capital Management (HCM), Professional Services Automation (PSA), and Enterprise Resource Planning (ERP) system –with consolidated data from various departments, providing a comprehensive view of the organization.
• Streamline and standardize business processes and operations to maximize efficiency and productivity across all departments.
• Enhance talent management, project & resource planning and manage human resources efficiently.
• Monitor and control costs more effectively, including budgeting, forecasting and reporting.

Join us to spearhead this transformative program and make a significant impact on our organization's future.

Role Overview:
As Business Process Owner for PSA you will define, optimize and implement future-proof business processes within our new system. The role combines the responsibilities of a Project Manager with a strong focus on business process ownership, to support the transition from multiple localized setups to a coherent, standardized company setup.

Key responsibilities:

• Collaborate closely with the program manager, vendors and the other business process owners to ensure a holistic solution.
• Ensure business processes are standardized, aligned and implemented according to the overall strategic goals.
• Develop project plans and schedules, ensure alignment with the program roadmap.
• Manage project tasks and resources, track and control project budgets.
• Lead and motivate the project team, facilitate a collaborative working environment.
• Provide regular status updates and reports to the program manager.
• Facilitate effective communication and collaboration among key stakeholders.
• Lead change management efforts to ensure successful adoption in the organization.
• Collaborate with the solution architect to ensure a holistic information architecture and masterdata structure.
• Ensure project deliverables meet quality standards.

Qualifications

• Master’s degree in business administration, Information Technology, Project Management or a related field.
• +5 years of experience as project manager, consultancy manager or similar roles.
• Documented experience with PSA implementations is a plus.
• Documented experience with business process reengineering and improvement projects is a plus.

Skills

• Strong team leadership and resource management capabilities.
• Strategic thinking and business process expertise.
• Strong analytical and problem-solving abilities.
• Ability to communicate effectively with stakeholders at all levels.
• Ability to guide stakeholders through the transformation process.
• Detail-oriented and organized.
• Proactive and self-motivated.
• Professional attitude and team-player.

What You’ll Gain:

• Play a crucial role in shaping our future by aligning business processes with our transformation vision.
• Develop your project management and leadership skills, enhancing your professional profile and career growth.
• Gain expertise in business process ownership and optimization, a valuable skill in any industry.
• Work with a diverse, talented team of professionals, fostering a culture of collaboration, learning, and growth.
• Be part of an organization that values innovation, supports its leaders, and is committed to providing the resources needed for success.

Location: Oslo or Copenhagen preferably, but we will be flexible on location for the right candidate.

Reports To: Program Manager

Application Deadline: 15. august 2024

If you have questions regarding this position, feel free to reach out to Senior Talent Acquisition Partner, Gøkhan Kavak at [email protected] & +4531449704

Placeringer
København, Gærtorvet, Oslo, Karenlyst Allé

Fjernarbejde: Status
Hybrid

Kontakt Gøkhan Kavak Senior Talent Acquisition Partner – Software Engineering