Lead Business Analyst

Are you ready to shape new ways of working within an international organization? Do you want to join a vibrant, growth-focused global retail company and be part of an exciting transformation journey?

If so, we want you to be part of our innovative team!

Who are we?

At Flying Tiger Copenhagen, we are more than just a retailer – we're a creative playground where everyday essentials meet imaginative wonder. With a commitment to infuse joy into the mundane and a dedication to Nordic design principles, we've been capturing hearts and igniting smiles globally since our inception. Since the launch of our first store in 1995, our presence has grown to almost 1,000 stores in 36 countries and 7,000 amazing employees. With an audacious goal to double our store count worldwide over the next five years and venture into exciting new regions, we're on a mission to spread our unique brand of delight far and wide. Join us on this exhilarating journey as we reimagine retail and continue to surprise and inspire with every step we take. Welcome to Flying Tiger Copenhagen – where a richer life doesn't cost a fortune.

This is the position

Reporting to Director, Delivery, you will be a key member of a diverse, international and highly competent Tech Delivery team based in our HQ in Copenhagen on Strandgade, Christianshavn. Along with the team, you will be working on exciting projects with global and strategic impact. As a Lead Business Analyst, you will provide a common thread between the business and IT, always ensuring that solutions meet business requirements. You will work closely with tech, digital and business teams, to implement process and systems change throughout the company within Merchandise planning, Supply chain and ERP domains.

Job purpose

On a day-to-day basis, you will be assigned to one of our strategic cross-functional program teams, working alongside project managers, solution architects, test managers and relevant business functional leads, responsible for implementing new systems to support business goals as well as continuous development of our current systems.

In this role, you will be responsible for leading 1 analyst and you will play a pivotal role in shaping the business analysis function, by establishing a strong business analysis practice and fostering a culture of excellence.

Responsibilities

• Develop and document comprehensive functional and non-functional requirements and specifications to drive solution design and delivery
• Map Current and Future state processes, ensuring holistic understanding and optimization, identifying operational pain points and improvements
• Champion effective communication and stakeholder engagement throughout projects
• Create test conditions, drive and participate in testing activities to validate requirements and ensure quality assurance and solution integrity
• Provide hands-on support during project go-live and transition phases
• Work with the business teams to help shape their target operating model and build a comprehensive change implementation plan
• Support program manager in maintaining the program backlog, assessing the potential value of new initiatives and prioritising them in line with our strategic goals.

This is you

You are a dynamic and adaptable professional who thrives in the pulse of a fast-paced environment. You revel in the challenge of a company that constantly evolves, where change is the only constant and improvement is always possible. You are driven, with curious and analytical mindset that fuels your passion for improvement. You excel at facilitating debate and positively challenging the status quo.

You possess a blend of analytical prowess, commercial acumen, strategic thinking, and a keen understanding of complexities in retail. You have excellent communication skills, you are an attentive listener and you are able to adapt your approach to suit different audiences. Collaborating with technical and business teams is where you thrive, fostering open discussions and team spirit.

Your background includes leading or mentoring business analysis teams and establishing standardized and effective business analysis practices.

Your Qualifications

• Naturally analytical and detail oriented
• Skilled at problem solving, identifying opportunities for improvement, and driving change
• Pragmatic in delivering solutions that balance time, cost, and quality considerations
• Expert in process mapping & business process re-engineering
• Proficient in defining clear and concise business requirements
• Adept at translating between business and IT requirements to ensure alignment in solution design
• Highly competent in facilitating workshops, interviews, requirements discovery sessions
• Experienced in end-to-end project lifecycle, with exposure to agile and waterfall methodologies
• Flexible and able to think laterally to find solutions

Other

• In-depth knowledge of the retail industry and business operations, with prior experience as a business analyst in a retail setting
• Experience in at least one of the following areas: Supply Chain, Merchandise Planning or ERP.
• Proficiency in tools such as Visio and Azure Dev Ops
• Previous experience of people leadership
• Write and speak English fluently

About us:

At Flying Tiger Copenhagen, we are undergoing a digital transformation where we are moving our services into new technologies and platforms. We offer a business-oriented and ambitious environment, where your professional and personal development are in outmost focus. You will be part of a committed department with experienced and competent employees.

Did you know

We take climate change very seriously and work very hard to minimize our carbon footprint. We do this by buying less plastic and more renewable materials (everything which grows) – and we also want to make sure that all stores are run on renewable energy. We walk the talk – and make sure that what we do is validated by external experts, in the Science Based Targets initiative. You can read more about our work with climate action here https://flyingtiger.com/pages/sustainability-eco-friendly

Department:

Lokation: Denmark HQ