Head of Operations

About Nord Pool:

At Nord Pool we are building the next generation of systems to trade power across Europe. We want to delight our customers with fantastic user experiences, services, and a platform that exceeds their expectations.

We deliver societally critical systems that play an essential role in facilitating fair and efficient power markets across Europe. Through these systems and their offering, Nord Pool also plays a key role of enabling the acceleration towards green and clean energy production and consumption.

You will get to leave your mark and make a real difference on our products and way of working. You will be part of a motivated, tech-savvy, and friendly team. We believe in giving you the freedom to deliver your best work: that is why we are flexible around hours, tools and working methods. With us, you can build your career at an international, forward-thinking, and profitable company. We will give you opportunities to learn and create something new.

Nord Pool is a part of the Euronext group, a pan-European exchange group offering a diverse range of products and services and combining transparent and efficient equity, fixed income securities and derivatives markets in Amsterdam, Brussels, Dublin, Lisbon, Milan, Oslo, and Paris.

Job description:

The Head of Operations will oversee the day-to-day operations in Nord Pool, ensuring efficient, reliable, and secure trading activities, onboarding and incident handling. This role is critical in driving operational excellence, managing risk, and implementing strategic initiatives to support the growth and sustainability of Nord Pool. The ideal candidate will possess a strong background in energy markets, operations management, and leadership.

Key Responsibilities

• Oversee the daily operations of Nord Pool, ensuring seamless and efficient trading activities.
• Develop and implement operational strategies to enhance performance, scalability, and reliability.
• Identify, assess, and mitigate operational risks, ensuring compliance with regulatory requirements and industry standards.
• Work closely with other Power Exchanges and Transmission System Operators in Europe to further develop and operate under the European processes agreed in close cooperation with other internal departments
• Drive continuous improvement initiatives to optimize processes, reduce costs, and increase efficiency.
• Collaborate with the IT department to implement and maintain robust trading systems and technologies.
• Build and maintain strong relationships with market participants, regulatory bodies, and other key stakeholders.
• Lead, mentor, and develop the operations team, fostering a culture of excellence, collaboration, and innovation.
• Establish and monitor key performance indicators (KPIs) to track and improve operational performance.
• Follow and secure performance and monitoring with appropriate dashboard, reports and tools.
• Develop and implement emergency response plans to address and resolve operational disruptions.
• Ensure clear, efficient and concise communication towards external and internal stakeholders.

Qualifications:

• Education: Master’s degree in Engineering, IT, Business Administration, or a related field.
• Experience: 5 years of experience in relevant fields
• Leadership: Proven track record of leading and developing high-performing teams.
• Analytical Skills: Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
• Communication: Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Technical Skills: Having a strong understanding of energy markets, trading systems, and regulatory frameworks will be a clear benefit for the candidate.

What we Offer:

• An international, diverse, and inclusive work environment.
• Great work environment with opportunities to grow and develop.
• Chance to be part of an exciting, fast-paced work environment with a dedicated, and highly skilled team.
• Great work life balance, with flexible working hours and vacation.
• Competitive salary and benefits package.
• A culture where supporting each other, being reliable, and transparent are important values.

Some travelling must be expected. Must identify with our corporate values: Together, with Integrity, towards Excellence.

If you recognize yourself in this description and meet our requirements, we are looking forward to receiving your application!

We are looking forward to receiving your application!

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Location: Nord Pool - Oslo