Platform Success Manager for Trusted Web

Do you have experience in the programmatic industry? Do you have a startup mentality and are you commercially minded? Would you like to start up Denmark's biggest ad manager platform and work with the biggest media houses in Copenhagen? Then you might be our new Platform Success Manager!
As a Platform Success Manager, you will work in the newly founded Trusted Web company owned by Berlingske Media and Concept X. You will have a unique opportunity to form and own your role. You will report to the Head of Trusted Web and will be responsible for the total programmatic revenue that runs into the trusted web platform. This is done in close cooperation with other teams within ConceptX and Berlingske Media.

What will you do?
As a Platform Success Manager, you will work closely with all media/marketing planners at various Media Agencies and Programmatic in-house advertisers. You are the first point of contact for Trusted Web requests from our clients. You ensure optimal customer satisfaction by promptly creating and sending high-quality Trusted Web proposals/contracts and best in class customer service. You will own a pipeline and make sure you inform clients about the benefits of Trusted web networks.

You will play a significant role in the success of our internally developed of the Trusted Web platform and you will help clients use the platform to its full potential, ensuring optimal campaign deployment. You monitor the usage and spending of clients on the platform and provide them with practical feedback and tips to improve campaign strategies. In short, as a Platform Success Manager, you proactively contribute to the successful advertising of our clients.

Furthermore:

• Key role in starting up Trusted Web in Denmark. Maintain daily (telephone, meetings or email) contact with our contacts, hereby structure QBR & annual business plan on top tiers.
• Provide our buyers with information about programmatic purchasing on the network;
• Translate programmatic briefings into targeted campaign strategies
• Be responsible for processing requests in our CRM system;
• Ensure smooth live deployment of campaigns and troubleshooting;
• Assist our clients in the correct use of the trusted web self service platform.
• Send interim and final reports of campaigns to our clients.
• Make sure contracting/renewals is in place

What makes you the ideal candidate
As a Platform Success Manager, you understand time management and keep your schedule well-organized. You are meticulous in your work, capable of teamwork, and possess a strong customer-oriented mindset. Engaging with clients energizes you, and you can identify clear buying signals and commercial opportunities. Additionally, you recognize yourself in the following points:

• You have knowledge of Danish digital advertising and the media landscape, including key technologies, business models, ad products, and developments;
• You have experience with commercial processes and are proficient in working with Google Sheets and analyzing figures;
• You have excellent command of both English and Danish and can express yourself clearly and concisely (both in verbal and written communication);
• You are service-oriented, pragmatic, and creative in finding solutions;
• You have a higher professional education (HBO) level of work and thinking.

We offer you

• A 37-hour per week contract;
• Salary matching your experience;
• Company laptop and phone;
• Development opportunities through education, training, and certifications.

Contact
If you have any questions, please contact Head of Trusted Web, Christine Liv Nielsen: E-mail [email protected], mobile: +45 31414663.

Application
Send your application and CV as soon as possible and not later than 1th of November. Applications are processed as the are received.

Accession: As soon as possible

Ansøgningsfrist: 1. november 2024